H&R Block
Website:
hrblock.com
Job details:
The candidate is a curious, adaptable Product Manager who enjoys learning new domains and working through ambiguity. This role is less about deep domain expertise and more about how the candidate thinks, learns, and experiments. The candidate will help build and improve digital products for small businesses by running small, rigorous experiments and iterating based on real user insights.
This role is ideal for an early‑career Product Manager who is comfortable with uncertainty, eager to learn, and motivated by solving real customer problems.
What the Candidate Brings (Mindset & Behaviors)
- The candidate has a strong learning mindset and can quickly adapt to new problem spaces.
- The candidate is comfortable with ambiguity and is not overwhelmed by unknowns.
- The candidate is curious, creative, and enjoys asking “why” before jumping to solutions.
- The candidate can prioritize small, structured experiments over big untested bets.
- The candidate balances speed with rigor in decision‑making.
Functional Expectations
- The candidate has a basic understanding of financial and accounting concepts, especially how money moves (debits, credits, accounts).
- The candidate does not need to be a tax expert or chartered accountant, but understands accounting fundamentals well enough to reason about financial workflows.
- The candidate has an interest in small business problems, financial products, or digital platforms.
Key Responsibilities
Product Execution & Ownership
- The candidate will contribute to defining and executing the product vision and roadmap for small business–focused digital products.
- The candidate will own features or modules end‑to‑end—from discovery to delivery and iteration.
Discovery & Experimentation
- The candidate will work with design and engineering partners to identify user problems and validate solutions through lightweight experiments.
- The candidate will use data, user feedback, and qualitative insights to continuously improve the product.
Requirements & Delivery
- The candidate will translate ideas into clear user stories with well‑defined acceptance criteria.
- The candidate will work closely with engineering teams to clarify requirements and resolve functional questions quickly.
Cross‑Functional Collaboration
- The candidate will collaborate with UX, engineering, compliance, operations, and other stakeholders to deliver scalable, user‑friendly solutions.
- The candidate will communicate clearly and adapt their approach to different audiences.
Customer & Market Understanding
- The candidate will build a growing understanding of small business needs, user behavior, and market trends.
- The candidate will stay curious about changes in regulations, tools, and customer expectations.
Required Qualifications
- The candidate has at least 1 year of experience as a Product Manager, Associate Product Manager, Business Analyst, or in a similar role.
- The candidate has foundational knowledge of accounting or financial concepts (through education or practical experience).
- The candidate is familiar with Agile ways of working and cross‑functional product teams.
- The candidate has strong problem‑solving, communication, and collaboration skills.
- The candidate is comfortable using data (even at a basic level) to inform decisions.
Preferred Qualifications (Nice to Have)
- Exposure to small business products, fintech, accounting software, or financial workflows.
- Experience working closely with designers and engineers on customer‑facing products.
- Educational background in Business, Finance, Accounting, Technology, or related fields.
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