CreditMitra
Website:
creditmitra.in
Job details:
Product Strategy And Roadmap
The candidate will have responsibilities across the following functions
:
- Define and own the product roadmap for lending, insurance, and mutual fund journeys (web + app).
- Translate business goals (acquisition, approval rate, portfolio quality, and cross-sell) into clear product initiatives.
- Prioritise features using data, effort, impact, and stakeholder inputs.
Digital Lending (LOS/LMS Journeys)
- Design and improve journeys for loan application, KYC, underwriting, e-mandate, disbursal, and repayment.
- Work with credit/risk teams to implement policies, rule engines, and bank statement analysis/bureau integrations.
- Coordinate with NBFC / bank partners for product specs, APIs, and compliance requirements.
Insurance And Mutual Fund Journeys
- Build and optimise journeys for insurance (life/health/general) and mutual fund products from lead to policy/order completion.
- Work with IRDAI / SEBI / AMFI-compliant partners and platforms for product listing, quotes, journeys, and post-sale flows.
- Enable cross-sell and upsell flows from lending customers to insurance/MF and vice versa.
Requirement Gathering And Documentation
- Convert business problems into clear PRDs, user stories, and acceptance criteria for the tech team.
- Maintain up-to-date process flows, API specs (in coordination with tech), and configuration documents.
Execution With Tech And Design
- Work closely with engineering, QA, and design to deliver features on time and with high quality.
- Conduct UAT and sanity checks and ensure smooth releases across web and app.
- Continuously refine UX to reduce drop-offs and improve conversions.
Data, Analytics, And Optimisation
- Track key metrics: funnel drop-offs, approval rates, TAT, NPS, collection behaviour, cross-sell uptake, etc.
- Use data and customer feedback to identify issues and drive A/B tests and improvements.
Compliance, Risk, And Operations Alignment
- Ensure products are aligned with RBI, IRDAI, SEBI/AMFI guidelines, and partner requirements.
- Work with operations, collections, and customer support teams to build internal tools and dashboards for smooth servicing and tracking.
Stakeholder And Vendor Management
- Liaise with external partners (NBFCs, insurers, brokers, MF platforms, KYC providers, bureaus, and PGs) for integrations and enhancements.
- Run regular reviews with business, marketing, and leadership on product performance and roadmap.
Requirements
- 3 - 6 years of experience as a product manager / associate product manager in fintech/banking/insurance/investments.
Strong understanding of at least one of the following (and willingness to learn the others):
- Digital lending (personal loans/consumer loans).
- Insurance distribution (web/app journeys, POSP/corporate agent model).
- Mutual fund distribution/investment products.
- Experience working with tech teams, APIs, and mobile/web products.
- Ability to write clear PRDs/user stories and work in agile/sprint-based environments.
This job was posted by Murthy Balaji from CreditMitra.
Click on Apply to know more.