Style Union-Nexon Omniverse Limited
Website:
styleunion.in
Job details:
Product Manager – Website & App Platforms
Location: Mumbai (In-Office)
Company: Style Union
Website : https://styleunion.in/
Instagram : https://www.instagram.com/styleunion.in/?hl=en
Linkedin: https://www.linkedin.com/company/styleunion-in/?viewAsMember=true
Experience: 4–7 Years
Reporting To: Direct Line to Leadership
About Style Union
Style Union is a fast-growing value fashion brand with 150+ stores across India and a rapidly expanding D2C business. We are building our digital footprint seriously across both web and native mobile apps.
We are seeking a Technical Product Manager to take end-to-end ownership of our digital platforms (website and mobile apps). You will serve as the critical bridge between business growth, external development agencies, and internal operations (Logistics, Payments, Customer Care, and Cataloging).
The Role & What You Will Do
As our first in-house product hire, you won't just be coordinating—you will own the platform roadmap, set technical quality standards, manage vendor timelines, and ensure our digital infrastructure seamlessly supports back-end operations.
1. Tech & Agency Management
- Own the Digital Roadmap: Drive end-to-end prioritization, scoping, and delivery for both our website and native mobile applications.
- Write Technical PRDs: Draft clear, dev-ready technical specification documents, acceptance criteria, and user stories (not just high-level wireframes).
- Manage External Agencies: Direct the daily output of our web and app development agencies, pushing back on bloated timelines and QA every release before it goes live.
- Prepare for In-House Scaling: Clean up technical debt and lay the foundation to recruit and onboard an in-house engineering team over the next 12 months.
2. Operations & Cross-Functional Integration
- Partner with the Operations Manager: Act as the primary tech partner for the Ops team to ensure digital tools properly serve physical supply chain and customer needs.
- Integrate & Optimize Ops Ecosystems:
- Logistics & Warehousing: Optimize OMS/WMS integrations, tracking tools, and RTO (Return to Origin) workflows.
- Payments & Checkout: Manage multi-gateway routing, checkout UX, refund loops, and payment success rate optimization.
- Customer Care & CRM: Streamline support ticketing integrations, AI/automation tools, and customer lifecycle communications.
- Cataloging: Maintain efficient catalog ingestion pipelines, variant mapping, and size/inventory sync across systems.
- Build vs. Buy Decisions: Evaluate third-party tools, Shopify apps, and Martech stacks to determine when to integrate off-the-shelf software versus building custom in-house solutions.
Key Requirements
- 4–7 Years in Technical Product Management: Proven track record in a D2C, retail, or e-commerce environment managing web and native mobile app (iOS/Android) products.
- Shopify & Architecture Proficiency: Deep understanding of the Shopify ecosystem (themes, APIs, app store architecture). Ability to read/understand Liquid and React code to smell a bad implementation or lazy agency quote.
- Hands-on Integration Experience: Demonstrated success working with APIs and middleware linking D2C storefronts to OMS, ERP, payment gateways, CRM, and analytics platforms.
- Ops-Driven Product Mindset: Practical experience resolving checkout drop-offs, inventory sync errors, payment failures, and fulfilment bottlenecks.
- Strong Pushback Capabilities: Strong engineering/technical background, capable of auditing, establishing QA standards, and enforcing strict SLA timelines.
Click on Apply to know more.