Fynd (Shopsense Retail Technologies Ltd.)
Website:
fynd.com
Job details:
Fynd is an AI-native unified commerce platform headquartered in Mumbai, India. We help enterprise retailers and large store networks bring together what typically sits in silos: online commerce, in-store operations, and logistics, into one modular, scalable stack.Trusted by 300+ enterprise retailers and supporting 20,000+ stores, Fynd powers end-to-end retail execution: build and run high-performance websites, sell across marketplaces, modernize store experiences, and automate logistics and supply chain workflows. Our platform is designed for speed, accuracy, and scale, so teams can launch faster, operate smarter, and deliver more consistent customer experiences across every channel.Backed by Reliance Retail Ventures Limited, Fynd is expanding across the GCC, Africa, and Southeast Asia to enable next-generation retail experiences.
About The Role
We are hiring a Product Growth Manager to lead initiatives at the intersection of retail, AI, and product execution. This role requires someone who can conceptualize and build AI-native features, scale them effectively, and drive adoption through experimentation, data insights, and structured execution.
You will work closely with engineering, machine learning, product, and business teams to deliver AI-powered capabilities that solve real-world retail challenges. The ideal candidate has strong technical foundations, sharp product instincts, and a proven ability to operate with speed and ownership in high-growth environments.
What will you do at Fynd?
- Build and launch AI-native product features in collaboration with ML and engineering teams.
- Drive product-led growth initiatives focused on activation, retention, and adoption.
- Translate AI/ML capabilities into scalable and intuitive product experiences.
- Work hands-on with model deployments, inference systems, and API integrations.
- Own end-to-end product execution—from problem discovery to roadmap delivery and post-launch iteration.
- Contribute to platform strategies that scale AI features from MVPs to production-grade adoption.
- Understand and influence product flows specific to retail, catalog systems, and commerce automation.
Some Specific Requirements
AI and Technical Foundations
- Strong grasp of LLMs, embeddings, vector databases, RAG, and fine-tuning methods like LoRA and QLoRA.
- Hands-on experience with OpenAI, Hugging Face, LangChain, LlamaIndex, and production-grade AI tooling.
- Familiar with AI workflows using FastAPI, Docker, MLflow, and model serving via Ray or TorchServe.
- Comfortable working with GitHub, Git, and tools for managing models, code, and experiments.
- Good understanding of microservices, API design (REST/GraphQL), and scalable backend systems.
- Experienced in CI/CD setup for training and deploying ML models to production.
Data and Analytics
- Proficient in SQL, BigQuery, and Looker Studio for data exploration and dashboards.
- Able to design KPIs, success metrics, and user journey insights for product analytics.
- Knowledge of tools like dbt, Airflow, and event-based platforms like PostHog or Mixpanel.
- Experience with A/B testing, funnel analysis, and behavioral cohort tracking.
Retail and Product Execution
- Solid understanding of retail workflows, product catalogs, and commerce ecosystems.
- Experience building and scaling digital products with real-world user adoption.
- Strong product judgment and ability to balance business, user, and technical priorities.
- Stakeholder Management and Execution Leadership
- Ability to lead and influence cross-functional teams to drive high-quality execution.
- Strong communication skills to present AI-driven concepts to both technical and non-technical audiences.
- Experience with Agile methodologies and tools such as Jira, Confluence, and Asana for planning and tracking.
Preferred Experience
- 2 to 5 years in product, growth, or AI-focused roles.
- Experience in building and scaling AI-powered or technology-driven platforms.
- Exposure to retail, e-commerce, or SaaS environments.
- Track record of delivering outcomes in fast-paced, cross-functional teams.
Why Join Us
- Be part of a team shaping the future of AI-native platforms in digital commerce.
- Work closely with leading AI engineers, product teams, and business stakeholders.
- Own and execute high-impact initiatives with autonomy and accountability.
- Operate in a culture that values speed, clarity, and innovation.
If you're someone who thrives on execution, loves solving complex problems, and wants to build the future of AI-native platforms, we’d love to have you on board
What do we offer?
Growth
At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.
We believe in empowering our people to take ownership, lead with confidence, and shape their careers.
- Flex University: Access in-house learning sessions and workshops designed to enhance your professional and personal growth.
- Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.
Culture
We believe in building strong teams and lasting connections.
- Regular community engagement and team-building activities
- Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture.
Wellness
Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents.
Work Environment
We thrive on collaboration and creativity. Our teams work from the office 5 days a week to encourage open communication, teamwork, and innovation.
Join us to be part of a dynamic environment where your ideas make an impact!
Click on Apply to know more.