Website:
nordashtaa.com
Job details:
Company Description
Nord Ashtaa is a leading Destination Management Company (DMC) based in Estonia, specializing in delivering unique and immersive travel experiences throughout Europe. We focus on authenticity, cultural richness, and precision in logistics to curate exceptional journeys for individual travelers (FITs) and groups. From awe-inspiring Northern Lights excursions to visits to historic heritage sites, our itineraries promise unforgettable adventures. Committed to sustainable tourism, we integrate eco-conscious practices into our offerings to promote responsible travel.
Role Description
This is a full-time remote role for a Product Executive. The Product Executive will be responsible for developing travel products over OTAs, conducting market research and analysis, identifying trends, and collaborating with sales and marketing teams to enhance service offerings. The role also includes managing relationships with suppliers and partners, ensuring quality and competitiveness across all product lines.
This is a fully remote role, where you will be working closely with our Europe-based partners and suppliers, ensuring seamless coordination and high service standards.
Key Responsibilities
Handle end-to-end booking operations across OTAs
Process reservations accurately and within timelines
Coordinate with Europe-based suppliers and partners for confirmations and availability
Manage customer escalations and resolve issues efficiently
Ensure clear and professional customer communication via email, chat, and calls
Generate and send tickets, vouchers, and booking confirmations
Monitor bookings, amendments, cancellations, and refunds
Maintain accurate records and documentation of all bookings
Work in alignment with European time zones when required
Qualifications
- Strong Analytical Skills and experience in Market Research and Market Analysis
- Proven expertise in Sales and client relationship building
- Excellent Communication skills, both written and verbal
- Proficiency in data-driven decision-making and problem-solving
- Experience in the travel and tourism industry is highly desirable
- Proactive, detail-oriented, and able to work independently in a remote setting
- Bachelor's degree in Business, Tourism, Marketing, or a related field
- Familiarity with sustainable tourism practices is a plus
Click on Apply to know more.