IBM Global Financing
Website:
ibm.com
Job details:
Introduction
At IBM Finance & Operations, we are the backbone of IBM’s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.
Your Role And Responsibilities
As a Procurement Operations Specialist, you will provide professional support for purchase order processing and carry out tactical sourcing activities. Your role involves negotiating with suppliers, setting up and maintaining relationships with IBM clients and suppliers, and ensuring compliance with IBM Procurement policies. Your primary responsibilities will include:
- Purchase Order Processing: Receive requests from IBM clients, negotiate with suppliers, and complete purchases while following IBM Procurement policies.
- Relationship Management: Set up and maintain relationships with IBM clients and suppliers through effective written and verbal communication.
- Problem Resolution: Apply problem determination skills to resolve issues in the purchasing process and minimize negative impact on the client's experience.
- Procurement Tool Utilization: Understand and effectively use procurement-related tools to process POs and document supplier/PO related information.
- Invoice Resolution: Clear aged open POs and resolve blocked invoices for suppliers.
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
- Good communication skills with the ability to interact, convey, convince and understand depending on the requirement.
- Review requisition requirements
- Recognize Non-Catalog Purchases that should be directed to a Catalog Solution
- Work efficiently with requester/client for additional information or any questions
- Determine Source from Sourcing provided Master File
- Negotiate cost savings and terms when applicable (non-contracted sources)
- Understand relationships between contracts and can decipher details from contracts.
- Procurement of low dollar purchases services (including source identification as needed)
- Price and delivery Confirmation
- PO Order receipt Confirmation
- Working knowledge of ERP Tools supporting Procurement
- Knowledge of all client specific processes and procedures
- Complete Customer requests for set up of new suppliers including providing applicable information
- Interface with clients and suppliers on supplier and payment issues in conjunction with tactical commodity manager
- Maintain all relevant supplier documentation
- Proficient with reporting/MS Excel to be able to maintain account specific reports and team trackers.
- Ensure Audit readiness of all purchasing documents
- Work with Stakeholders and Management efficiently
- Positive Attitude, Planning, Curiosity, Self-discipline, Ability to work in North America time zone (8.30 PM to 5.30 AM IST)
Preferred Technical And Professional Experience
- Minimum 1-4 years of experience in Procurement domain
- Experience in performing duties as Operations Buyer for Global Organizations
- The operations buyers will perform activities to Client preferred and IBM sourced vendors
- Good Communication skills
- Contracting knowledge will be a good to have additional skill set
- Comprehensive commercial procurement and client facing or consulting experience
- Virtual client facing skills
- Proficient in Microsoft Office Suite
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