Tata Consultancy Services
Website:
tcs.com
Job details:
Job Profile/Designation: Sr. Process Associate (Insurance - Back-Office Operations)
Job Location: Chennai/ (No WFH)
Educational Qualification: Any Full-Time UG degree with Good English Verbal/ Communication standards
Work Experience: 1+ Yrs of relevant experience in P&C Insurance and Hands-On Team handling is mandatory in Claims and Underwriting/Policy Servicing Domain
Job Timings: U.S Shift (Need to be Flexible on Shift Timings)
Job Description:
We are looking to hire Process associate for P&C Insurance Domain (Claims and Underwriting/Policy Servicing). You will be required to handle processes within P&C Insurance Claims and Underwriting/Policy Servicing and are responsible for maintaining high standards of Performance, SLAs & innovative solutions.
Roles and Responsibilities:
- Handle/ Monitor daily Targets within SLO and ensure compliance to timeframe
- Ability to work in a fast-paced, multi-skill work environment
- Ability to process continual workload for extended periods in assigned area
- Ability to provide a consistently high level of quality customer service
- Ensure and maintain effective professional relationships with Client
- Coordinate with team members and ensure achievement of all team objectives and goals
- Analyse all processes and provide effective resolutions for same
- Ability to meet and sustain minimum performance, attendance, and behavioral standards
- Problem Solving Skills - Positive attitude.
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