Website:
yes.bank.in
Job details:
Suggest and implement various performance tracking MIS, automation and budgeting. Keeping cost of collection under check. Portfolio insights. Automation of MIS, Conceptulising performance tracking dashboards, Regulatory reporting. Governance Compliance -Adherence to Regulatory or YBL Policy or Judiciary or Audit (Internal and External)..
Policies, Processes
& Procedures Ø Adherence to banks and regulatory guidelines and reporting. Ø Manage specific training needs of Collections Team
- Manage reporting requirements of the unit o Regulatory Reporting o Performance tracking o Contest designing o Budgeting o Portfolio Management o Auction Data Maintenance o Settlement Data Maintenance o Audit coordination o Payments updation coordination o Coordination and data maintenance for alternate mode of collections. o Coordination for filing cases with various lawyers, vendors, internal stakeholders
- Maintain data in an orderly manner.
- Periodically publish MIS as per decided frequency.
- Ensure completion of tasks assigned within the timelines defined. Coordination with various stakeholders as per requirement
- Compliant Management for Resolution and Recoveries and CC Collections.
- Support in clearance of Vendor dues for Repossession Activities.
- Management of active agencies, FE onboarding.
- Backend support for Settlements.
- Fixing yearly and monthly targets for the team in line and aligned with management targets
- Preparation of various proposals and presenting the same to the Committee
- Sharing inputs with the team and Collection Head for driving target numbers and how they can be achieved. Cost Management- Working on Reduction in cost by strategic projects and Process Improvement automation or improvement in process Systems, Processes and Control- Regular MIS to published on each of the process handled. Trends, anomalies, non-adherence to be identified and reported to seniors/Ensuring TAT and Accuracy of all MIS/Analysis published. Outcomes to be reviewed and key process changes to be done. Customer Service and Brand Quick resolution to the internal customers requests and delivery of MIS/Analysis in line with expectations/Close all queries with proper resolution within TAT Responsible to timely resolution of customer complaints. Management of active agencies, FE onboarding. Clerance of Vendor due for Repo activities.
People
Management
- Manage training needs for CPA/ Support staff
- Manage specific training needs of Collections Team
SECTION V: OPERATING NETWORK
Key interactions which are essential to execute the role. This will include only internal stakeholders.
Internal Various levels of management and teams within Banks, Namely Collections, Sales, OSD, FNGMT.
External Customers, Vendors and Agencies.
SECTION VI: ROLE PROFILE REQUIREMENTS
Minimum Qualification Which Are Essential To Execute The Role.
Education Essential: Bachelor’s degree in any field Preferred: Master’s degree with preference to MBA/PGDM candidates
Experience Essential: Minimum 7-10 years of work experience into Collections. Preferred: Minimum 10 years of work experience and product knowledge of collections
Competencies CORE COMPETENCIES LEADERSHIP/ BEHAVIORAL COMPETENCIES
- Customer and Quality Focus
- Professional Entrepreneurship
- Drive for Results
- Influence and Impact
- Integrity
- Lead and Develop people
- Enables Change
- Build transparent and inclusive teams
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