eClerx
Website:
eclerx.com
Job details:
Job Description
The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.
Key Responsibilities:
- Support the Presales team in managing and executing day-to-day bid management and proposal support activities
- Assist in the preparation of RFPs, RFIs, proposals, pitch decks, presentations, and other business documents
- Coordinate with internal stakeholders to collect, organize, and track required inputs for ongoing pursuits
- Maintain and update the content repository, response library, and knowledge database for the Presales team
- Support library management for case studies, standard responses, credentials, proposal content, and reference materials
- Create and format PowerPoint presentations, Word documents, trackers, and summary notes
- Set up meetings, coordinate review calls, track action items, and support follow-ups across teams
- Conduct industry research, company research, market research, and competitive intelligence to support client pursuits and business development discussions
- Help organize information in a structured way so it can be easily reused for future proposals and presentations
- Support execution-level tasks for bid management, including timelines, trackers, document collation, and submission readiness
- Take ownership of assigned tasks and ensure they are completed accurately and on time
- Contribute to improving team processes, content organization, and overall execution quality
Eligibility / Requirements:
- Graduate in any discipline with :3 years of experience in project coordination, business support, research, operations, or similar roles or
- MBA with interest in presales, bid management, market research, or business coordination
- Is driven, motivated, and excited by challenging work
- Is willing to learn, adapt, and grow in a fast-paced environment
- Has a strong sense of ownership and follows through on tasks
- Enjoys solving problems and working on varied assignments
- Is organized, dependable, and detail-oriented
- Can manage multiple tasks at the same time with good discipline
- Is comfortable working with different teams and stakeholders
- Has strong communication and presentation skills
About The Team
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
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