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Job details:
Job Description:
ASL Enterprises is seeking a motivated and result-oriented Debt Collection Executive to manage overdue accounts and ensure timely recoveries. The role involves handling customer interactions, negotiating repayment plans, and maintaining compliance with company policies and regulatory guidelines.
Key Responsibilities:
Manage and follow up on delinquent accounts through calls and field visits
Negotiate payment plans and ensure maximum recovery
Handle customer queries, disputes, and escalations professionally
Coordinate with internal teams for case resolution and updates
Maintain accurate records of collection activities and customer interactions
Ensure adherence to compliance and ethical collection practices
Requirements:
Strong communication and negotiation skills
Ability to handle pressure and meet targets
Experience in collections, banking, or financial services preferred
Basic knowledge of MS Excel and reporting
Willingness to travel for field visits (if required)
Key Skills:
Collections Management | Customer Handling | Negotiation | Recovery Planning | Team Coordination
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