Customer Insights Internship

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together?

The Insights team at PrizePicks drives research-backed decision-making to enable industry leading customer-focused experiences. Our mission is to shape the future of sports and cultural prediction gaming through unmatched insight at the core of every strategic decision. We believe that by deeply understanding sports fans and mobile gamers, we will create innovative, engaging products that define the future of the fantasy sports and gaming category.

What You’ll Do:

• Organize & Tag Research – Review, categorize, and index existing research reports, survey data, and qualitative insights to create a structured, searchable database.
• Leverage Advanced Synthesis Tools – Utilize AI-powered tools and techniques to structure research content efficiently, improving discoverability and usability.
• Develop a Dynamic Research Repository – Assist in designing and implementing scalable processes to maintain and update the repository, ensuring it remains relevant and accessible.
• Support AI Chatbot Development – Contribute to the development of an AI-powered chatbot that helps stakeholders quickly find relevant research insights
• Collaborate Cross-Functionally – Work closely with researchers, data analysts, and product teams to understand knowledge gaps and optimize research accessibility.
  
  
  

What You Have:

We welcome candidates from all backgrounds and levels of experience who are excited about research, AI, or data organization. You might be a great fit if you:

• Have a strong interest in market research, artificial intelligence, or organizing and structuring data
• Enjoy solving problems, thinking critically, and finding ways to improve information accessibility
• Are eager to learn new tools and technologies, including AI-powered research synthesis
• Are detail-oriented, organized, and proactive in exploring new ways to improve knowledge management
• Have coursework or experience in data analysis, NLP, machine learning, or research methodologies (helpful but not required)
  
  
  

Where you’ll live:

• Anywhere in the US is fine but Atlanta would be preferred.
  
  
  

Benefits you’ll receive:

In addition to your great compensation package, full-time employees will be eligible for the following perks:

• Company-subsidized medical, dental, & vision plans
• 401(k) plan with company match
• Bi-annual bonus
• Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
• Generous paid leave programs, including 16-week paid parental leave and disability benefits
• Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
• Company-wide in-person events and team outings
• Lifestyle enhancement program
• Company equipment provided (Windows & Mac options)
• Annual performance reviews with opportunities for growth and career development
  
  
  

You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

PrizePicks is the fastest-growing sports company in North America, as recognized by Inc. 5000. They are the leading platform for Daily Fantasy Sports, covering a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. They have a team of over 450 employees and an inclusive culture that values individuals from diverse backgrounds.