Incentives Product Manager - Remote Within EU

We are seeking a dynamic and experienced Incentives Product Manager to join our team. In this role, you will be responsible for shaping and executing the product strategy for our incentives and rewards platform, ensuring alignment with business objectives and customer engagement goals. You will collaborate with cross-functional teams to design, implement, and optimize campaigns (e.g., coupons, rebates) that drive customer loyalty and business growth, leveraging a data-driven approach and a deep understanding of incentive programs. Your Daily Tasks will Entail: Product Roadmap & Strategy: Lead the development and management of the incentives product roadmap, ensuring it aligns with business goals while staying ahead of industry trends and customer expectations. Campaign Management: Own the setup and optimization of reward campaigns (coupons, rebates, etc.), ensuring seamless user experiences and measurable impact. Backlog Management: Own the product backlog, prioritize initiatives in alignment with stakeholders (both internal and external), and ensure timely delivery of key features. Customer-centric focus: Drive initiatives that enhance the customer journey, optimize user experience, and enhance customer engagement, satisfaction, and retention while delivering clear ROI for the business. Data-Driven Decision-Making: Analyze campaign performance data to refine strategies, create business cases, and secure approvals from senior leadership. Requirement Gathering & Documentation: Collect and document product requirements, ensuring clear and actionable acceptance criteria for successful execution. Product Lifecycle Oversight: Manage the end-to-end lifecycle of the incentives platform, from ideation and design to launch, iteration, and scaling. Agile Collaboration: Independently write and approve user stories within an Agile framework, ensuring alignment with product goals and objectives. Cross-functional teamwork: Partner with Engineering, Marketing, Sales, and Data teams to deliver high-impact incentive solutions.. Stakeholder Engagement: Maintain strong relationships with both internal and external stakeholders, collaborating to enhance product capabilities. KPI Alignment & Reporting: Ensure product roadmaps align with defined KPIs, providing regular updates and performance metrics to relevant stakeholders.

Both Printify and Printful are pioneering production on-demand companies and platforms established in Latvia but with a global customer base. Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe. Printful has built world-class in-house production facilities and helps people to build their brands, empowering thousands of businesses—including iconic names like Coca-Cola and MTV. Our team is at the heart of our success. You'll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way.