PwC
Website:
pwc.com
Job details:
At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer pricing and profitability at PwC will specialise in providing consulting services focused on pricing strategies and profitability analysis. You will analyse pricing models, assess customer profitability, and offer guidance and support to help clients optimise pricing strategies, improve profitability, and maximise customer value.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Lead in line with our values and brand.
- Develop new ideas, solutions, and structures; drive thought leadership.
- Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
- Balance long-term, short-term, detail-oriented, and big picture thinking.
- Make strategic choices and drive change by addressing system-level enablers.
- Promote technological advances, creating an environment where people and technology thrive together.
- Identify gaps in the market and convert opportunities to success for the Firm.
- Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Customer Consulting team you will lead the growth and delivery excellence of our pricing technology capability. As a Director, you will set the strategic direction, drive business development efforts, and oversee multiple projects while fostering impactful executive-level client relations. This role offers the chance to shape complex solution architectures and lead cross-functional teams in delivering enterprise-grade pricing transformation programs, while cultivating the next generation of leaders.
Responsibilities
- Lead the development and execution of pricing technology strategies
- Drive initiatives to enhance business growth and client satisfaction
- Oversee the implementation of enterprise-level pricing transformation projects
- Mentor and develop future leaders within the team
- Collaborate with cross-functional teams to create innovative solutions
- Establish and maintain significant client relationships
- Maintain adherence to professional standards and established practices
- Identify market opportunities and convert them into successful strategies
What You Must Have
- Bachelor's Degree in Engineering, Computer Science, Information Systems, or related preferred
- 14 years of experience in pricing technology, enterprise software delivery, or consulting
- Oral and written proficiency in English required
What Sets You Apart
- 14 years of experience in pricing technology
- Proven leadership in pricing software implementations
- Familiarity with CI/CD pipelines and integration tools
- Experience managing multiple projects across locations
- Relevant certifications in Pricefx or related platforms
- Exposure to commercial technology ecosystems
- Building and scaling practices with governance frameworks
- Developing internal capability building programs
- Familiarity with enterprise data concepts
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