Presales Support

HI-FOCUS Electronics India Pvt Ltd

Website: hifocuscctv.com
Job details:
Company Description

Hi-Focus, headquartered in Chennai, has been dedicated to providing secure, customized surveillance and security solutions for over a decade. With a Pan-India presence and service centers in major cities, Hi-Focus designs and implements advanced CCTV, IP, PTZ, biometric, and analytics systems for diverse environments such as hospitals, retail spaces, corporate offices, public spaces, and airports. The company’s mission is to empower individuals and organizations by delivering innovative technologies that ensure safety and peace of mind through robust partnerships and tailored support. Hi-Focus supports clients at every stage, from consultation and installation to maintenance, fostering long-lasting relationships built on trust and excellence.

Role Description

This is a full-time on-site Presales Support role located in Chennai. The Presales Support professional will collaborate with clients and internal teams to identify customer requirements and provide tailored solutions. Responsibilities include creating proposals, conducting product demonstrations, offering technical support, and addressing customer queries. The role requires regular coordination with sales and technical teams to ensure a smooth end-to-end process for clients.

Qualifications

• Any Bachelor's degree
• Freshers are welcome: candidates with 1 - 3 years of experience in sales, presales, or vendor coordination will have an advantage.
• Good understanding of security systems is a plus (but not mandatory)
• Strong analytical skills to assess client needs and recommend appropriate solutions
• Excellent verbal and written communication skills for interacting with clients and internal team.
• Ability to nurture positive client relationships.
• Problem-solving mindset with an attention to detail
• Ability to work independently and collaboratively in a fast-paced environment

Click on Apply to know more.