People Prime Worldwide
Website:
people-prime.com
Job details:
About Company:
Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes.
Job Title: Predictive CRM AI Analyst
Location: Bangalore (Global village Tech Park)
Experience: 5 to 10 Years
Employment Type: Contract to Hire
Work Mode: Hybrid
Notice Period: Immediate Joiners Only
Job Description:
- Require QA with Marketing cloud skill
- Role: Predictive CRM AI Analyst
- Project Duration: 24/36 months
- Department: IT Global Commercial development
- Role Summary
- We are seeking an experienced Predictive CRM AI Analyst to leads the design, deployment, and governance of predictive intelligence by building data‑driven scores, models, and decision logic that power sales and medical workflows.
- The resource will work closely with our internal IT, vendor and business teams and Owns predictive intelligence within LSC (e.g., next best HCP, next best message), ensuring models are accurate, compliant and embedded seamlessly into business workflows.
- Experience: 3 -5+ yrs
- Key Responsibilities
- Owns predictive intelligence within LSC to support business use cases (e.g., next best HCP, next best message)
- Define and maintain predictive scores, rules, and thresholds used across sales, marketing, and medical workflows
- Leverage Data Cloud insights, historical CRM data, and external data to build predictive intelligence
- Collaborate with business teams to identify high-impact predictive use cases
- Work with CRM and AI teams to embed predictions into workflows (task suggestions, alerts, dashboards)
- Monitor model performance, accuracy, and business impact over time
- Ensure predictive logic comply with all internal compliance standards, medical/legal requirements, and data privacy regulations
- Support continuous improvement of models based on outcomes and feedback
- Partner with Salesforce and System Integrators on advanced predictive capabilities and roadmap features
- Provides guidance on Salesforce platform best practices across functional design and feedback.
- Qualifications
- 3-5+ years of experience in data science, or advanced analytics, preferably within Salesforce ecosystem
- Experience with predictive modeling, scoring, and decision engines
- Familiarity with Salesforce CRM, Data Cloud, or CRM Analytics
- Ability to translate business problems into data-driven decision logic
- Experience in regulated industries preferred (pharma/life sciences)
- Strong analytical, communication, and stakeholder management skills
- Salesforce certifications and Agent force experience are a plus (Salesforce Certified Platform Administrator, Salesforce Certified Platform App Builder, Salesforce certified business Analyst, Salesforce Certified Agent force Specialist)
Click on Apply to know more.