Pre sales- Inside sales

Neuraleap Technology Group

Website: neuraleap.co
Job details:
Job Title: CRM Executive (High-Volume Calling) Job Summary:

We are looking for a CRM Executive responsible for managing customer interactions through high-volume outbound and inbound calling. The role involves maintaining strong customer relationships, resolving queries, and supporting sales or service processes through consistent follow-ups.

Key Responsibilities

• Handle a high volume of calls (target: ~700 calls over defined period)
• Make outbound calls for follow-ups, lead conversion, or customer engagement
• Attend inbound calls and resolve customer queries efficiently
• Maintain accurate records of customer interactions in CRM software
• Follow up with leads and existing customers to ensure satisfaction
• Coordinate with sales/support teams for issue resolution
• Achieve daily/weekly call and performance targets
• Identify customer needs and suggest appropriate solutions or services
  
  

Requirements

• Proven experience in CRM, telecalling, or customer support
• Strong communication and interpersonal skills
• Ability to handle repetitive tasks with consistency
• Basic knowledge of CRM tools (e.g., Salesforce, Zoho, HubSpot)
• Good listening and problem-solving abilities
• Ability to work under target-driven environments
  
  

Skills: inside sales,crm,communication Click on Apply to know more.