JSM/JIRA ADMINISTRATOR

Job Title: JSM/JIRA Administrator Years of Experience: 4 to 8 Years Relevant Experience: -4 years Headcount: 01 Job/Work type:Remote Location: Pan India Time Zone: IST time zone Regular shifts, but there will be calls in the evening Project Name: - Client: Brillio End Client: - Mandatory Skills: JSM Administration,JIRA Administration,Automation Scripts,Confluence,Zephyr,Script Runner Role & Responsibilities / Job Description: Scope of work: We are implementing Jira JSM for our client. As part of this, we develop JSM intake forms, create automation scripts, to transition issues between jsm and Jira, and develop automation to automate manual processes. Develop Dashboards using eazy Bi and out-of-the-box widgets. Roles The resource will be the tech lead, who will do the following Understand the requirements of the customer Co-ordinate with client stakeholders to clarify requirements Develop automation scripts, workflows, and configurations to implement them Validate them using Zephyr Present it to leadership for approval to deploy Deploy the changes to production Train end users in new functionality Document changes in confluence pages Day-to-day Atlassian tool upkeep and support activities Research on solutions to given requirements Collaborate with Atlassian and community forums for tool shortcomings and alternate options.