At Portland Leather Goods every employee will tell you their absolute favorite thing about working here is THE PEOPLE. We care about the character and kindness of the people we hire, in addition to their specialized skills and experience. That means if you’re wanting to apply to help look after our amazing customers and team, we’re going to need to know about YOU.
As our Retail Assistant Store Manager, you will be our Store Managers go to person! You will help forge lasting memories with our customers, support the retail team on a day to day basis, and assist with all store operations. Our ideal candidate will have an innate optimistic outlook and know how to encourage and foster a positive work environment through managing and supporting each team member according to their unique needs and strengths!
This position requires the ability to work up to 40 hours per week. Candidates must have weekend availability and be flexible to work overtime as needed to meet the business demands at our location in the Tanger Outlet in Sevierville, TN.
If this sounds like the perfect job for you, tell us why in your cover letter.
Responsibilities and Duties
- Lead by example in providing exemplary customer service
- Assist in organizing, planning and implementing strategy for the retail operation to run smoothly
- Coordinate store day to day operations
- Ensure store schedules and objectives are met by employees
- Have comprehensive understanding of company goals and growth
- Proactively work to improve the retail operation and build upon current systems
- Calmly communicate in stressful situations and provide guidance to staff
- Be capable of having difficult conversations in order to maintain a healthy space for both staff and customers
- Foster a work environment of positivity and inclusivity
- Update store displays based on season and inventory needs
- Effectively communicate store needs to the Store Manager
- Support the Store Manager in hiring, mentoring, and retaining retail staff
- Coordinate and execute events, sales, and promotions