IHG Hotels & Resorts
Website:
ihgplc.com
Job details:
The Portfolio Revenue Manager is responsible for leading the revenue management function across a portfolio of 12 hotels. This role drives strategic and tactical initiatives to maximize revenue, market share, and profitability across all distribution channels. Acting as a key commercial leader, the Portfolio Revenue Manager works closely with General Managers, Sales, Marketing, and Operations teams to implement data-driven pricing strategies, manage demand, optimize business mix, and guide long-term revenue growth.
This role also serves as the key liaison between corporate revenue leadership and the hotel teams, ensuring alignment with brand strategies, market trends, and evolving consumer behaviour
Key Responsibilities
Strategic Revenue Leadership
- Lead the revenue management strategy for all hotels within the portfolio, overseeing pricing, forecasting, distribution, and inventory control.
- Develop, communicate, and execute effective pricing strategies across market segments and channels to achieve optimal revenue and profitability.
- Collaborate with Commercial teams including Sales, Marketing, Digital, and Distribution to drive total revenue performance across Rooms, Meetings & Events, and ancillary revenue streams.
- Ensure strategic alignment with brand and corporate revenue management initiatives while adapting them effectively to local market conditions.
Performance Analysis & Optimization
- Monitor and analyse key performance indicators including RevPAR, ADR, Occupancy, and RGI to maximize performance.
- Conduct regular performance reviews for each hotel and present findings, recommendations, and action plans to hotel leadership.
- Leverage industry tools such as STR, OTA Insight, rate shopping platforms, and market intelligence reports to stay ahead of competitive trends and market shifts.
- Identify revenue opportunities, develop forecasts and budgets, and improve channel mix efficiency across the portfolio.
Systems Management & Tactical Execution
- Oversee the effective use of all revenue management systems, ensuring data integrity, accurate rate loading, and inventory management.
- Optimize availability and pricing across all online and offline distribution channels.
- Manage overbooking strategies, stay controls, restrictions, and yield management practices to maximize profitability while minimizing risk.
- Ensure compliance with brand standards and corporate guidelines related to pricing and distribution.
Team Leadership & Development
- Lead, coach, and develop Revenue Managers, Cluster Revenue Executives, and Revenue Analysts across the portfolio.
- Provide training, mentorship, and guidance on revenue systems, commercial strategy, and industry best practices.
- Foster a culture of commercial awareness, accountability, collaboration, and continuous improvement.
Cross-Functional Collaboration
- Partner closely with General Managers and hotel leadership teams to ensure understanding and execution of revenue strategies.
- Support marketing initiatives through revenue-focused analysis, campaign evaluation, and promotional recommendations.
- Collaborate with regional and corporate teams on the implementation of new tools, programs, systems, and commercial initiatives.
Qualifications & Experience
- Diploma, Degree, or Vocational Certification in Hotel Management, Business Administration, Hospitality Management, or a related field.
- 8–10 years of progressive experience in Revenue Management, Reservations, Front Office, or Commercial functions within the hospitality industry.
- Strong understanding of revenue management principles, forecasting, pricing strategies, distribution channels, and hotel commercial operations.
- Experience managing multi-property or cluster revenue functions is preferred.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication, presentation, and stakeholder management skills.
- High attention to detail with a strong customer-centric approach.
- Proficiency in Revenue Management Systems (RMS), PMS, Channel Managers, STR, and Microsoft Excel.
Core Competencies
True Attitude
Demonstrates care, positivity, and a genuine commitment to creating meaningful connections with guests and colleagues.
True Confidence
Possesses the knowledge, expertise, and commercial acumen to lead revenue strategies effectively and inspire trust among stakeholders.
True Listening
Actively listens, understands business needs, and translates insights into impactful commercial decisions.
True Responsiveness
Acts promptly and effectively to capitalize on opportunities and address challenges while maintaining a service-focused mindset.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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