Job description
Role
Data Analysis and Solution Building:
● Conduct comprehensive data analysis to extract insights and recognize trends relevant to category management. ● Utilize dashboarding and reporting techniques to present data-driven insights effectively.
● Employ building informed dashboards and reports to communicate analytical findings clearly.
● Utilize storytelling techniques to convey complex data insights in a compelling and understandable manner.
● Formulate solutions and recommendations grounded in data-driven insights to tackle business challenges and exploit opportunities.
Strategic Planning and Insight Delivery:
● Collaborate closely with management to furnish insights crucial for strategic planning and decision-making.
● Present findings and recommendations to stakeholders in a clear and concise manner, fostering comprehension and alignment.
Root Cause Analysis & A/B Testing:
● Scrutinize metrics, key performance indicators (KPIs), and other data sources to pinpoint the root causes of process defects and inefficiencies.
● Devise strategies to rectify identified issues and enhance overall process efficiency.
Business Development Support:
● Aid business development endeavors by offering insights and analysis to formulate efficient designs and solution processes.
● Contribute to identifying growth prospects and optimizing resource utilization to propel business expansion.
User Experience and KPI Management:
● Collaborate with internal stakeholders across the organization to ensure adherence to user experience standards and surpassing relevant KPIs.
● Proactively engage with stakeholders to tackle challenges and implement solutions, augmenting user satisfaction.
Cost Reduction Initiatives:
● Explore and execute cost reduction opportunities through rigorous data analysis and process optimization.
● Identify areas for efficiency enhancement and deploy strategies to curtail operational costs while preserving user satisfaction.
Problem-Solving and Task Prioritization:
● Exhibit exemplary problem-solving abilities and adept task prioritization to meet project deadlines and fulfill business objectives.
● Deliver exceptional user experience by promptly and professionally addressing inquiries and concerns.
Analytical Project Design and Implementation:
● Develop and execute analytical projects aimed at generating insights that drive business goals and decisions.
● Examples include, “enhancing order value”, “elevating conversion rates”, “retain customer”, "increase utilisation” through data-driven strategies and initiatives.
Skills
● Proficiency in Excel and Google Sheets
● Advanced Level MySQL (REQUIRED): Ability to write clean SQL queries, including knowledge of windows & statistical functions
● Experience with R/Python (Required)
● Basic understanding of statistics and modelling, as well as experience with A/B testing and experiments, is required ● Familiarity with PrePost Analysis and Root Cause Analysis is preferred (Advantage)
● Experience with BI platforms such as Microstrategy, Metabase, Looker is preferred
● Familiarity with Product Analytics tools like Google Analytics, Mixpanel, CleverTap, or any Product Analytics tool is desirable
Persona
● 3+ years of experience in Data Analyst, Business Analyst or related roles
● Strong analytical bent of mind.
● Strong bias for Action & have the ability to “get things done”.
● Strong interpersonal skills and ability to coordinate with multiple internal stakeholders
● Excellent organizational, project management, and time management skills.
● Proficient in Verbal and Written Communication skills, with strong presentation abilities.
● Should be result & detail oriented and must have the ability to multi-task with minimum supervision.
● Should be a quick learner with ability to learn new tools/technology quickly.
● Ability to thrive in a fast-paced, deadline-driven environment with changing priorities