• Physical Inventory Inspection
o Review and compare dealership floorplan records, inventory lists, and lender documentation for accuracy and completeness.
o Identify inconsistencies (e.g., missing titles, incorrect VIN entries, “not received” units, or status mismatches) and initiate revision steps to correct or escalate findings.
o Ensure the dealership is adhering to terms of its floorplan financing agreement, including inventory control, documentation standards, and timely curtailments.
o Identify potential high risk conditions such as “sold out of trust” (SOT) situations, missing vehicles, fraudulent reporting, or double flooring red flags.
o Communicate inspection results, discrepancies, and follow up requirements to lender audit teams and dealership management.
o Provide recommendations to strengthen inventory controls and improve compliance processes.
• Risk Management & Credit Oversight
o Monitor dealer performance, assess creditworthiness, and identify early risk indicators.
o Review dealership financial statements and internal reports to evaluate economic conditions affecting borrower performance.
o Manage collections and conduct pre and post default mitigation in coordination with Commercial Relationship Officers.
o Ensure compliance with company policies, floor plan agreements, and regulatory guidelines.
• Internal Collaboration & Reporting
o Collaborate with internal partners (credit, underwriting, risk, operations) to ensure smooth delivery of financial solutions.
o Maintain detailed activity logs and client records.
o Prepare reporting on portfolio performance, dealer utilization, sales activities, and risk findings.
• Compliance, Documentation & Reporting
o Keep accurate records of all communications, promises to pay, collection attempts, and payment activity.
o Ensure adherence to collection laws, banking regulations, and internal policies related to floorplan lending.
o Prepare reports on delinquency trends, credit risk, account status, and recovery outcomes.
• Cross Functional Coordination
o Collaborate with credit, lending, legal, accounting, and risk management teams to resolve complex account issues.
o Review insurance claims related to collateral protection or mechanical warranties to offset losses.
o Assist in preparing accounts for charge off, legal action, or workout strategy planning.