Research & Data Analysis Lead

Description

Provides PCC management with metrics, guest insights and market driven recommendations to aid in strategic and operational decision making.  Works as a field researcher and coordinates and participates in data analysis and data collection projects. Reports to the VP/Chief Marketing Officer concerning progress of research projects. 

 

Essential Functions:

• Coordinates and conducts research projects, data analysis, reports, and management presentations. 
• Manages student workers, approves hours, makes assignments, conducts Kokua meetings, schedules weekly staff meetings, and other administrative tasks.  
• Maintains people counting equipment including 3D HMP, Kam Hwy radar, parking lot tire, and PFHOF and Ukulele Exp beam counters and data flow into Power BI.  
• Maintains guest survey and data flow into Power BI. 

Requirements

• Be fluent in the English language and possess excellent oral and written communication skills.  Personal interviewing experience is desired. 
• Mentors and demonstrates the use of department procedures to fellow workers and volunteers. Helps train others as needed in procedures and software. 
• Knows and uses current research design procedures in running studies, analyzing data, and reporting results. 
• Have an undergraduate degree in Mathematics, Computer Science, Business, Marketing, or Psychology with interest in technical projects. 

 

Preferred Qualifications: 

• A minimum of two year’s work experience in marketing research.  This should include familiarity with Qualtrics and Sawtooth software interviewing systems, and the Power BI knowledge base system for reporting. 
• Have applications programming experience with a good understanding of statistical software (R) and programming languages (python, java, and JavaScript).
• Understand basic statistics and data analysis.  Have Microsoft Office skills including Outlook, PowerPoint, Word, and Excel. 

 

Work Schedule:
To Be Determined (19 hours per week)

 

All applicants must be available for an on-site interview at the Polynesian Cultural Center in Laie, HI.  Please note that the Polynesian Cultural Center will not provide relocation or travel expense reimbursements related to this application or hiring process.

Operates a cultural theme park and living museum.