Real Time Crime Center Analyst

Position Concept:

The RTCC Analyst performs operations and clerical duties and tasks specific to the position. The member utilizes information gathered by officers to establish crime patterns and methods to identify suspects.

 

The most important and essential job function of the position is attitude which includes the following: interacting positively and cooperating with co-workers, responding politely to customers, working as a team member, functioning under intense time pressure and responding in a positive manner to supervision.

 

The RTCC Analyst may perform other related duties and tasks, as required and shall have the physical, mental and emotional abilities to perform the essential job duties of the position.

Employee Benefits:

• Medical, Dental, Vision

• Wellness Incentives
• 10 Paid Holidays

• FRS Retirement
• Paid Time Off

• Employee Assistance Program (EAP)
• Direct Deposit, Bi-Weekly Pay Checks

• Free Employee Gym
• Tuition Reimbursement

• Life Insurance
• Education Incentive

• Deferred Compensation Plan
• Free Employee Health Clinic

Essential Functions:

• Monitor active calls for service

• Provide real time crime and intelligence information
• Relay potential hazards to law enforcement officers

• Maintain statistics and log daily production
• Assist patrol and investigative units with calls for service

• Analyze criminal date and activity
• Assist the Safe Schools Division Data Analyst monitor threats to schools

• Monitor and distribute daily reports
• Make immediate notification regarding active assailants or any threats involving a school

• Attend trainings and briefings
• Utilize a variety of databases and social media platforms for investigative purposes

• Monitor criminal offenders
• Research and analyze date

• Create biological reports, timelines and intelligence bulletins
• Communicate via portable radio with law enforcement officers and the Emergency Communications Center (ECC)

• Correspond with agency members
• Monitor crime tips

• Correspond with other agencies
• Complete requests for information

• Answer telephone

Education, Professional Certification or License:

• High School or GED, four-year college degree preferred and/or professional experience in data analysis
• Valid Florida driver's license
• *FCIC/NCIC Certification
• Successfully complete RTCC Analyst Training Program

Professional Experience:

• Demonstrated proficiency of keyboarding 35 wpm with no more than 5 errors
• Demonstrated proficiency with Microsoft Windows, Excel and Word, Windows, and use of the Internet

Environmental Conditions:

• Works in a fast-paced office environment with variable levels of stress
• Works on a rotating 12 hour shift
• Exposure to life threatening situations and events while assisting with calls for service
• Works with a great deal of autonomy requiring discretion and decision-making

Knowledge of:

• PCSO policy and procedures

• Act (FERPA)
• Familiarity with Florida State Statutes

• Forms and documents
• Radio codes, signals and unit identifiers

• Spreadsheets
• Software

• Filing system
• Video surveillance systems

• Personnel and office locations
• Intelligence gathering techniques

• Resources
• Family Educational Rights and Privacy

• Office equipment

Ability to:

• Monitor radio traffic and comprehend information quickly

• View computer screens for extended periods
• Simultaneously communicate effectively, interpret communications and enter data into a computer system accurately

• Follow instructions and respond quickly
• Operate computer and office equipment

• Recognize potential hazards
• Speak, read and write English

• Identify trends and patterns
• Listen and understand

• Read a map
• Remain calm under pressure

• Operate a motor vehicle

Skills:

• Decision making

• Basic mathematical
• Analytical

• Basic English grammar
• Computer

• Reading comprehension
• Keyboarding

• Report interpreting
• Interpersonal

• Record-keeping
• Organizational

• Telephone

Physical Requirements:

• See at normal range or with accommodation

• Speak English understandably
• Sit for long periods

• Walk
• Manual dexterity

• Stand
• Hear at normal level or with accommodation

• Ambulate independently

Other:

*FCIC/NCIC: Florida Crime Information Center/National Crime Information Center

*FDLE: Florida Department of Law Enforcement

Equal Employment Opportunity Employer M/F/D/V

Min: USD $51,720.86/Yr. Max: USD $68,106.48/Yr.

Public safety and law enforcement services for Polk County.