Health Info Specialist- 1

About Transcarent:

Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent’s AI-powered WayFinding, comprehensive Care Experiences – Cancer Care, Surgery Care, Weight – and Pharmacy Benefits offerings combined with Accolade’s health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company’s offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care.

Health Information Specialist Position

Reports to: Supervisor of Health Information Systems

Responsibilities:

• Coordinate with the Accolade 2nd.MD team (nurses, Accolade 2nd.MD panel of physicians, other Health Information Specialists, etc.) to ensure an exceptionally fast turnaround for 2nd.MD consultations.
• Facilitates timely, complete, and accurate retrieval of requested medical records from all identified providers/facilities.
• Analyze and format medical records and identify medical imaging studies that contribute to each consultation.
• Participates in training less experienced staff.
• Promotes best practices and process improvements.
• Protects confidentiality of personal health and proprietary business information.
• Accurately enter information into a proprietary online platform.
• Strives to meet team/personal qualitative and quantitative monthly and yearly incentives.
  
  

Preferred Qualifications:

• Excellent written, verbal, and interpersonal communication skills
• Exceptional customer service skills
• Strong critical thinking and problem-solving skills
• Comfortable with the pressure of deadline-focused work, and also have the self-discipline to create and adhere to self-
• imposed deadlines
• 1+ years of professional experience in a hospital or medical office setting with experience in medical records
• Experience reviewing and/or identifying Oncology and/or Pediatric records
  
  

Minimum Qualifications:

• Innovative, enthusiastic, and professional
• Technology proficient (Apple/MAC)
• Ability to navigate through multiple technology platforms
• Ability to work effectively as an individual and/or team
• Physical Demands/Working Conditions:
• This job operates in a professional office environment. This role routinely uses standard office equipment such as
• computers, phones, printers, and filing cabinets.
• The physical demands described here are representative of those that must be met by an employee to successfully
• perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to
• talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with
• hands and arms.
• This is a full-time position in El Paso, Texas
  
  

Salary: $22.50

Benefits

• Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.
• HDHP medical plan with generous employer contributions towards an HSA
• 401(k) Retirement Plan with matching employer contributions
• Paid Time Off
• Generous Holiday Schedule + 5 floating holidays
• 18 weeks of paid parental leave
• Subsidized commuter benefits programs
• Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger
• 1 Volunteer days per year
  
  

Our people are the Heart of Accolade

Together, we are building a great and enduring business that truly makes an impact. At Accolade, we are committed to building a workplace where all can grow and thrive.  We do this by living our core values:

Member Obsessed

For everything we do, we ask ourselves: Is this going to make our member’s life measurably better?

Be Fearless

We think differently. We do what’s never been done. We are reinventing healthcare every step of the way.

Stronger Together

We honor the differences among one another and know that our unique perspectives drive us forward.

Genuine Care

We care deeply about the human beings we work with and serve. We have each other’s back.

Embrace Reality

We bring the data, tell the truth, and trust each other.

Relentless Execution

We operate with a bias for action. Take initiative, move fast & have fun.

Want to learn more about who we are and what we value? Check out our Culture Book here!

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.

To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.

Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes.