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Technical Support Executive/Mar…

Min Experience

1 years

Location

Kathmandu

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Planet Earth Solutions is seeking a Technical Support Executive/Market Specialist to join our dynamic team. In this role, you will be responsible for providing efficient and effective technical support to our valued customers, as well as contributing to our marketing and business development efforts. Key Responsibilities: - Provide technical support and troubleshooting assistance to customers, ensuring their issues are resolved in a timely and satisfactory manner. - Develop and maintain a deep understanding of our products and services to effectively communicate with customers. - Collaborate with the marketing team to create and implement marketing strategies, including content creation, social media management, and lead generation. - Assist in identifying new market opportunities and contribute to the development of sales and marketing plans. - Participate in trade shows, industry events, and other networking activities to promote the company and its offerings. - Maintain accurate records and documentation of customer interactions and support provided. - Continuously seek ways to improve the customer experience and the efficiency of support operations.

About the company

Planet Earth Solutions is a leading provider of innovative environmental solutions and services. We are dedicated to helping our clients achieve their sustainability goals through the development and implementation of cutting-edge technologies and strategies.

Skills

technical support
marketing
product knowledge
communication
customer service