- Product Strategy: Define and execute the product vision and strategy for applications that meet customer needs in the utilities sector.
- Stakeholder Collaboration: Work closely with business stakeholders, developers, and UX/UI designers to gather requirements and prioritize features.
- Platform Management: Evaluate and select platforms and technologies that align with business goals and ensure scalability and security.
- User Experience: Advocate for end users by gathering feedback, conducting usability tests, and iterating on application features to improve overall user satisfaction.
- Roadmap Development: Create and maintain a product roadmap, ensuring alignment with business objectives and timely delivery of features.
- Market Analysis: Conduct competitive analysis and market research to identify trends, customer needs, and opportunities for innovation.
- Training and Support: Provide training and support for users and testers within the organization.
- Performance Metrics: Define and analyse key performance indicators (KPIs) to measure the success and adoption of applications.
- Application Development Support and Development: Assist in the design, development, and deployment of applications, ensuring they meet business requirements.
- User Training: Provide training and support to users, helping them understand how to effectively use the applications and leverage the platforms' features.
- Requirements Gathering: Collaborate with business units to gather requirements, define user stories, and translate these needs into functional specifications for application development.
- End to End Release Management: Define release scopes and timelines that align with the Product Market Fit and coordinate with customers and development teams to ensure high quality releases on time with minimal disruptions.
- Testing and Quality Assurance: Set testing and quality assurance standards and ensure applications function correctly and meet usability standards before launch.
- Documentation: Create and maintain comprehensive documentation, including user guides and technical specifications to support application users and developers.
- Performance Monitoring: Monitor application performance, user feedback, and overall satisfaction, implementing improvements based on insights gained.
- Platform Expertise: Stay updated on the latest features and best practices, providing recommendations for improvements and innovations.
- Cross-Functional Collaboration: Work closely with architects, developers, and UX/UI designers to ensure seamless integration and functionality of applications.
- Process Improvement: Identify opportunities for process improvements and efficiencies related to the development and management of applications.
- User Engagement: Collaborate with stakeholders to gather feedback and understand their needs, ensuring applications are intuitive and user-friendly.
- Prototyping: Create prototypes and MVPs (Minimum Viable Products) to test concepts and gather user input early in the development process.
- Integration & Automation: Assess existing systems and workflows to identify opportunities for integration and automation.
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