Flight Training Manager

Pivotal is seeking someone to own and build our BlackFly and Helix training programs end-to-end. This role blends hands-on flying and instruction with program management, curriculum development, and cross-functional collaboration. You’ll work closely with Flight, Marketing, and Sales to design and deliver a training experience that is safe, scalable, and delightful for our customers. 

Responsibilities

Coordinate the overall flight training program, including planning, scheduling, resource coordination, and execution. 

Fly aircraft and build strong proficiency in flight operations, working with other flight trainers, pilots, test pilots and maintainers. 

Complete classroom, simulator and flight training for operators and customers. 

Maintain and model a strong safety culture, ensuring training practices align with all internal and external safety requirements. 

Ensure tight alignment between training materials, simulators, and real-world flight behavior so that what we teach accurately reflects how the aircraft flies. 

Define and track key training metrics (e.g., trainee performance, throughput, customer feedback) to drive continuous improvement 

Partner with Marketing, Sales, Flight, Engineering, and Support to create customer-facing training and experience assets (e.g., onboarding materials, how-it-works content, video explainers) from sale through initial training and continued proficiency. 

Conduct checkouts, recurrent training, and qualification flights. 

Validate curriculum changes from a pilot perspective. 

Qualifications

Associate degree, or equivalent experience and training 

Demonstrated experience in aviation training (flight, ground, or safety). 

Excellent interpersonal and communication skills; able to work directly with customers and internal stakeholders. 

Strong knowledge of aviation and safety training 

Ability to work a flexible schedule and travel to training sites around California and, occasionally, out of state. 

Strong attention to detail and safety-oriented mindset 

Demonstrated ability to write clearly and concisely, especially technical topics and instructional materials. 

Preferred Qualifications

Gold Seal FAA CFI with appropriate certifications for advanced ground instruction 

Interest in aviation and a passion for sharing knowledge 

Rotary wing and fixed wing experience 

Experience with novel air platforms 

Experience developing training programs 

Ability to digitize training 

Attributes aligned with Core Values

Demonstrates a proactive safety mindset by embedding safety into daily operations, identifying and mitigating risks through assessments and training, encouraging open dialogue on safety concerns, and continuously improving protocols to ensure a safe work environment. 

Puts customers at the center of every action by deeply understanding their challenges, delivering exceptional value, and striving to exceed expectations to support their success as our core purpose. 

Actively seeks and values diverse stakeholder perspectives, builds cross-functional relationships, and fosters trust through empathetic, fact-based communication—committing to shared decisions for the greater good. 

Drives results with clarity and purpose by focusing on what matters most, adapting to change, taking initiative, and owning outcomes while aligning actions with a clear understanding of success at every level. 

Navigates ambiguity with resilience and bold thinking, challenges the status quo, and combines innovative ideas with practical best practices to overcome obstacles and drive progress. 

Fosters a high-performance culture grounded in respect, professionalism, and support—balancing high expectations with a healthy, collaborative environment and being a trusted, dependable teammate. 

Pivotal Labs develops computer application software. The Company designs consumer web and mobile application that enable organizations to store, analyze, and market their business. Pivotal Labs offers its products to retail cooperations throughout the United States.