About the Department
Hours Per Week: Up to 19.5 hours per week
Department: Workforce Development - Small Business Development Center (SBDC)
Rate of Pay: $19.58/hour
The Administrative Assistant 2 for SBDC, performs a variety of office support duties for multiple programs performing a full range of advanced clerical, office, and customer support duties. Provides information and assistance to the public and college. Generates reports, requisitions, purchase orders, and monitors invoices. Updates and manages department files and records. Schedules department meetings.
The work schedule for this position is flexible and may include working evenings and weekends.
About Temporary Employment:
This position has 1 vacant position and will establish a qualified applicant pool for part-time temporary positions. Applications will remain active for 6 months to a year and selected candidates may be contacted as positions become available or when immediate staffing needs arise. Placement in the pool does not guarantee employment. The applicant pool will be refreshed annually.
Temporary applicants may be hired for specific assignments or placed in an applicant pool for future opportunities, depending on enrollment levels and business needs. If selected from this pool of applicants, candidates contacted will receive details regarding the specific assignment and will have the opportunity to confirm interest and availability.
We are seeking dedicated part-time temporary employees to join our qualified applicant pool. Selected candidates will be considered for placement as positions become available or when immediate staffing needs arise.
Part-time temporary roles offer flexible scheduling and the opportunity to support a diverse population of students in achieving their educational goals.
Position Duties
Provides advanced office support to the Small Business Development and Innovation teams, including answering, screening, and directing phone calls; reviews and responds to emails; prepares and proofs reports, letters, spreadsheets and requisitions; coordinates meetings, note-taking, and travel arrangements
Serves as first point-of-contact for inquiries, complaints, and concerns. Interacts with staff, small business customers, other members of the general public, and faculty to answer questions concerning processes and procedures or confidential issues or concerns
Gathers, assembles, updates, and distributes a variety of department or college specific information, forms, records, and data as requested
Tracks financial activity and departmental budgets; reviews financial transactions and other documents for accuracy and availability of funds; ensures compliance with laws, regulations, and College regulations and policies. Prepares financial documents as requested
Coordinates projects with staff and faculty regarding budget, confidential records, and upcoming projects
Functions as a liaison between small business clients, staff, faculty, and the general public
Updates confidential files and records for small business clients and staff
Orders and maintains materials and supplies
Provides marketing, website, and social media assistance; coordinates, proofs, and distributes electronic newsletter
Coordinates events and training for staff, small businesses, and faculty
Performs all other duties and responsibilities as assigned or directed by the supervisor
Minimum Qualifications
OR
Preferred:
Other Qualifications
Knowledge of administrative procedures and practices
Knowledge of internal and external customer service principles and practices
Knowledge and application of organizational and time management principles
Skill in effective communication (both written and oral)
Skill in performing a variety of duties, often changing from one task to another of a different nature
Skill in positive, productive, and flexible customer service
Skill with personal computers and technology, including word processing, databases, spreadsheets, presentation tools, teleconferencing, and other software
Ability to adapt and maintain professional composure in emergent and crisis situations
Ability to apply effective and accurate data entry and typing skills
Ability to develop and maintain effective and positive working relationships
Ability to maintain confidentiality and non-conflict of interest with customer communications and records
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the key duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform critical tasks.
Environment: Work is performed primarily in a standard office environment with staff contact and frequent interruptions
Physical: Primary functions require sufficient physical ability and mobility to work in an standard office setting; to remain in a stationary position for prolonged periods of time; to occasionally position self to perform duties; to position or transport light to moderate (up to 20 pounds) amounts of weight; to operate office equipment including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to effectively communicate to exchange information
Vision: Ability to see in the normal visual range with or without correction
Hearing: Ability to hear in the normal audio range with or without correction