About the Department

Position Duties
Why it's a great opportunity: In this role, you will provide clerical support across multiple operational areas within Sewer & Water Utilities. Your responsibilities include coordinating staff communications, preparing letters and correspondence, managing shared email inboxes, overseeing supply orders, and scheduling rooms. You will also support daily operations by triaging and submitting CSRs, distributing building communications, and assisting with purchase orders, process invoices, and PCARD verifications. You will also support the SoundGRO Fertilizer customer order processing. Strong proficiency in MS Word, Excel and Workday is valuable. Your experience will play a key role in supporting team operations and contributing to the continued success of the department.
Why it's a great department: PPW stewards a healthy and vibrant community by collaboratively planning and investing in our people, infrastructure, systems, and policies. PPW’s team has more than 800 members that collaborate, innovate and inspire in performing essential services to the community. The department is responsible for the County road and levee systems, sewer systems, airports, ferries, building permits, environmental review, sustainability, community planning, and code enforcement - just to name a few!
Learn more about Planning and Public Works here.
How to be successful in the role: Your success will come from your organizational skills, attention to detail, commitment to delivering excellent customer service, ability to manage multiple priorities and a proactive approach.
Your future in this role: You will have access to professional development through robust online learning and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career while directly impacting the communities in Pierce County.
Core daily responsibilities:
- Prepare a variety of routine material and correspondence from written material and recording; proofread and ensure correct grammar, spelling, punctuation and capitalization on department correspondence.
- Organize, maintain and retrieve information and documents from files and records.
- Process requisitions, vouchers and invoices; validate payments and place orders for department.
- Maintain simple bookkeeping, financial and statistical records requiring some technical accounting knowledge; receive and receipt various payments, fees and fines; makes proper distribution and record entries, or code incoming material for further processing.
- Perform receptionist and general office duties; respond to routine inquiries by telephone or person to person; fulfill requests for publications or office supplies.
- Take minutes at meetings. Operate standard office equipment such as copiers, typewriters, personal computers or word processors, postage machines, calculators and recorders. May verify, code and proofread input and output data.
- Assist in specially assigned data searches to develop or recover information from non-standard sources. Assist in the compilation and evaluation of data to meet defined objectives.
- Receive and process routine to moderately complex forms and applications, i.e., determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the proper completion of forms or documents; and research governing directives to answer questions and resolve routine problems encountered. May also provide information and advice in response to questions raised by the public serve
A classification description with a more detailed list of essential functions can be found here.
Minimum Qualifications
- Additional education or related experience may substitute for the recruiting requirements.
- One year of general clerical work experience.
- A resume and cover letter are required for this position.
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.
Other Qualifications
To be considered for this opportunity please:
- Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
- If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
- If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
- Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.
At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?