Team Leader Customer Service - Part-time (24 hours)

Do you like to be in the middle of the action, do you keep an overview and do you make decisions at lightning speed? Then the role of Team Leader Customer Service at Picnic is your next challenge! As Team Leader Customer Service, you are the first point of contact for complex customer questions and you ensure that our customer service operation runs smoothly. In addition, you lead a team of 5 - 10 customer service agents, coaching them and supporting them in their development. Do you have the daily operation under control? Then you will have the opportunity to delve into projects and improve processes.

When you join Picnic, you become part of the shopping revolution. We deliver groceries to millions of households across Europe, and we are growing rapidly. Think super fresh products and personal service, but in a modern and sustainable way. What's more, we are the only ones in the world to do this entirely in-house. From our fully automated distribution center to smart delivery algorithms and creative marketing campaigns, everything happens in-house. Our team consists of over 85 nationalities, and we are always looking for new talent.