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Apply Engineer

Min Experience

0 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

The Apply Engineer will be responsible for supporting the implementation and application of Picarro's gas analyzers and related systems. This role will work closely with the sales, product, and engineering teams to ensure successful deployment of Picarro solutions for our customers. Key responsibilities include: - Provide technical support and troubleshooting for Picarro instruments and systems in the field - Assist in installation, configuration, and training for new Picarro customers - Collaborate with engineering and product management to improve product design and user experience - Document and communicate customer feedback to the appropriate teams - Maintain detailed records of all customer interactions and support activities - Travel to customer sites as needed to provide on-site support and training

About the company

Picarro is a leading provider of laser-based gas analyzers and solutions for environmental, industrial, and scientific applications. Our cutting-edge technology enables highly accurate and precise measurement of greenhouse gases, air pollutants, and other compounds, helping organizations worldwide to better understand and manage their environmental impact.

Skills

troubleshooting
field support
customer support
documentation
technical support