Product Management Analyst

Led daily Scrum meetings with cross-functional teams, grooming 150-200 tickets per sprint to align with project goals, resolve bottlenecks, and enhance workflow efficiency under tight deadlines. Successfully managed notification services, delivered actionable data analytics, and optimized automated billing processes to drive operational efficiency. Responsibilities: Led daily Scrum meetings, ensuring effective team communication and timely progress. Created a centralized knowledge repository that achieved over 90% user adoption rate among project stakeholders; streamlined information retrieval process reducing time spent searching by an average of four hours weekly per team member. Designed client-focused products that increased customer satisfaction by 20% through adherence to industry best practices and continuous feedback integration. Streamlined end-to-end billing processes, improving accuracy and reducing processing time by 30%, leading to a 15% increase in overall efficiency. Conducted in-depth product analyses and developed interactive dashboards, enabling stakeholders to make data-driven decisions that boosted operational efficiency by 25%. Provided effort estimations, improving project planning and resource allocation, which resulted in a 10% reduction in project delivery times. Collaborated with clients and technical teams to deliver tailored solutions, improving client retention rates by 18%. Monitored performance metrics, identifying and addressing areas for improvement, which led to a 20% increase in team productivity.