About the role
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<div><strong>Benefits:</strong></div>
<ul>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Free food & snacks</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training & development</li>
</ul>
</div>
<div class="trix-content">
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<strong>Location:</strong> Ellis County / Dallas–Fort Worth, TX (On-Site)<br><strong>Facility:</strong> Phoenix Residential<br><strong>Position Type:</strong> Full-Time/Non-Exempt<br><strong>Hours:</strong> 40 hours per week<br><br>
</div><div>About the Role <br><br>
</div><div>We’re looking for a <strong>Direct Care Supervisor</strong> with backgrounds in <strong>juvenile detention, behavioral health, or residential treatment</strong>. This is a hands-on role working with youth (ages 6–17) with mental health behaviors/diagnosis or Intellectual Disabilities/Autism. You’ll ensure safety, provide structure, and support their treatment journey.<br><br>Full-Time Supervisor Pay - $23 - 25 per hour, DOE<br><br>
</div><div><strong>Supervisor must be available for a flexible schedule, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs</strong></div><div><br></div><div>What You’ll Do <br><br>
</div><ul><li>Supervise, train, coach, and evaluate direct care staff</li></ul><div><br></div><ul><li>Coordinate staff schedules, assign duties, and manage shift coverage</li></ul><div><br></div><ul><li>Provide support during crises and ensure staff adhere to behavior management protocols</li></ul><div><br></div><ul><li>Oversee daily routines, therapeutic activities, school involvement, and life-skills programming</li></ul><div><br></div><ul><li>Maintain compliance with juvenile justice standards, mental health regulations, and organizational policies</li></ul><div><br></div><ul><li>Conduct room checks, facility walkthroughs, and contraband prevention measures</li></ul><div><br></div><ul><li>Lead crisis response and oversee use of approved verbal and physical de-escalation strategies</li></ul><div><br></div><div>
<br>What We’re Looking For<br><br>
</div><ul><li>Bachelor’s degree in psychology, social work, criminal justice, or related field (some agencies accept experience in lieu of degree). 23+ years old (per state licensing requirements)</li></ul><div><br></div><ul><li>Minimum 3 years of supervisory experience in juvenile justice, residential treatment, or mental health direct care</li></ul><div><br></div><ul><li>Training/certification in crisis intervention required</li></ul><div><br></div><ul><li>Strong communication, problem-solving, and conflict-resolution skills</li></ul><div><br></div><ul><li>Valid driver’s license</li></ul><div><br></div><ul><li>Must pass <strong>FBI fingerprinting & drug test</strong>
</li></ul><div><br></div><ul><li><strong>Supervisor must be available for flexible scheduling, including evenings, weekends, holidays, and on-call rotations, to meet program and staffing needs</strong></li></ul><div>
<br>Why Phoenix Residential?<br> </div><ul>
<li>Competitive pay <br><br>
</li>
<li>Training provided, Professional Development (trauma-informed care, TBRI)<br><br>
</li>
<li>Clear path for advancement<br><br>
</li>
<li>Join a mission-driven team making a real impact</li>
</ul>
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