Remote Insurance Representative

The Insurance Representative at PFS Group is responsible for managing client insurance accounts, ensuring customer satisfaction, and maintaining compliance with industry regulations. This role involves evaluating and processing insurance claims, providing expert advice to clients, and collaborating with other departments to optimize insurance services.

Key Responsibilities:
- Evaluate and process insurance claims accurately and efficiently.
- Provide expert advice and guidance to clients on insurance policies and coverage options.
- Maintain up-to-date knowledge of industry regulations and ensure compliance.
- Collaborate with other departments to improve insurance services and client satisfaction.
- Develop and maintain strong relationships with clients to foster trust and loyalty.
- Handle client inquiries and resolve any issues or concerns promptly.
- Prepare and maintain detailed records of client interactions and transactions.
- Participate in training and professional development opportunities to enhance skills and knowledge.
- Assist in the development and implementation of insurance policies and procedures.

A Houston-based provider of patient account management and insurance support services.