Carry My Pet
Website:
carrymypet.com
Job details:
About Company
We are a customer-focused pet travel services company dedicated to making pet relocation and travel safe, smooth, and stress-free. Our team assists clients with travel planning, documentation, compliance requirements, and coordination to ensure a seamless experience for pets and their families.
Responsibilities
- Understand client requirements and provide suitable pet travel solutions.
- Respond to inquiries regarding travel procedures, documentation, timelines, and services.
- Guide clients on applicable travel regulations and required paperwork.
- Coordinate with airlines, veterinary clinics, and relevant service providers.
- Maintain accurate records of client interactions, bookings, and travel documents.
- Resolve client concerns and provide timely updates throughout the process.
- Build positive client relationships through professional and reliable service.
- Stay updated on pet travel rules, policies, and destination requirements.
- Support service targets through effective follow-up and client conversion.
Qualifications
- Bachelor’s degree or equivalent preferred.
- Experience in customer service, travel support, or a client-facing role.
- Strong communication and relationship-management skills.
- Good organizational ability and attention to detail.
- Problem-solving skills and the ability to work under pressure.
- Knowledge of pet travel or relocation processes is an added advantage.
Click on Apply to know more.