About the role
<div class="benefits">
<div><strong>Benefits:</strong></div>
<ul>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Employee discounts</li>
</ul>
</div>
<div class="trix-content">
<div>
<strong>About the Role<br></strong><br>
</div><div>As a Pet Sales Associate, you're the heartbeat of our front-of-house experience. Half of your day is spent helping customers find the right food, treats, and products for their pets — making thoughtful recommendations and driving sales. The other half, you're the first face grooming clients see: checking pets in and out, managing the grooming schedule, and making sure every visit feels smooth and welcoming.<br><br>
</div><div>
<strong>What You'll Do<br></strong><br>
</div><ul>
<li>Greet customers and grooming clients warmly and by name whenever possible</li>
<li>Guide shoppers through our product selection with genuine knowledge and a consultative approach — no hard sell, just good advice</li>
<li>Meet monthly sales goals for food, supplements, and accessories</li>
<li>Check pets in and out for grooming appointments, confirm booking details, and communicate with the grooming team</li>
<li>Handle scheduling changes, waitlists, and client follow-ups for grooming</li>
<li>Maintain a clean, organized, and well-stocked sales floor</li>
<li>Process transactions accurately using our POS system</li>
<li>Answer phone inquiries with care and efficiency</li>
</ul><div>
<strong>What We're Looking For<br></strong><br>
</div><ul>
<li>A genuine love for animals (non-negotiable)</li>
<li>Comfortable in a fast-paced, dual-role environment — you'll be selling one moment and soothing a nervous dog owner the next</li>
<li>Strong communication skills and a natural ability to connect with people</li>
<li>Prior retail, sales, or customer service experience preferred; pet industry experience a plus</li>
<li>Reliable, punctual, and a team player</li>
</ul>
</div>
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.