Salesforce Administrator (Work From Home)

Persona is the company top startups use to hire people from all around the world. Our vision is a future where each person can find the best role for them and companies can discover the world’s best talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups. Our clients are funded by some of the world’s top investors, like Founders Fund, Sequoia Capital, and Andreessen Horowitz.

Persona is a talent agency that recruits, trains, and staffs talented remote professionals such as yourself. This is an opportunity to work closely with the future Googles, Facebooks, and Amazons of the world—building out their organizations and helping them reach the next level of success.

We support everyone we hire with training, mentoring, and technology resources so they are enabled to do their best and are as happy as possible in their roles. We have a large international team dedicated to supporting and taking care of new Persona team members, and our goal is to provide excellent long-term career opportunities for everyone who joins the team.

Who’s building Persona?

We are a global team of passionate problem solvers who love to build new things and make our customers happy. Our team is made up of motivated, hard-working people spanning the globe, united by a culture of learning and continuous improvement.

What we’re looking for:

We’re looking for a Salesforce Administrator who is not only technically skilled but also brings a proactive, strategic mindset to the table. In this role, you’ll manage and optimize our Salesforce and HubSpot platforms—implementing automations, streamlining processes for renewals and accounts receivable (AR) tracking, and driving system improvements that support our business growth.

This is not a passive, task-only position—we’re seeking someone who can serve as a thought partner, collaborating with stakeholders to identify opportunities for efficiency and innovation, and taking ownership of outcomes beyond execution.

Responsibilities—what you'll do:

• Administer, configure, and maintain Salesforce and HubSpot to support daily operations and long-term growth.
• Build and manage automations to support renewal cycles, AR tracking, and other core operational processes.
• Collaborate with sales, finance, and operations teams to gather requirements and translate them into technical solutions.
• Create and maintain reports, dashboards, and custom fields to enhance visibility and decision-making.
• Ensure data integrity through regular audits, deduplication, and system hygiene best practices.
• Support user management, including permissions, profiles, and onboarding/offboarding processes.
• Serve as a strategic advisor on CRM process optimization, recommending platform improvements and integrations.
• Stay current with Salesforce and HubSpot updates and implement new features as appropriate.
• Manage and troubleshoot issues with workflows, integrations, and third-party apps.
• Document system processes, workflows, and changes to maintain a clear and up-to-date knowledge base

Requirements:

• Salesforce Administrator Certification
• 3+ years of experience in a Salesforce Admin or similar CRM-focused role.
• Experience working with HubSpot or similar marketing automation tools.
• Strong understanding of CRM automation, workflows, and data management.
• Analytical thinker who enjoys solving problems and proposing better ways of doing things.
• Clear communicator with the ability to translate technical ideas for non-technical stakeholders.
• Comfortable operating independently while also contributing as a collaborative team member.
• Fully fluent in English
• Ability to work U.S. business hours (Pacific Time, Central Time, or Eastern Time)
• This position is for serious, career-oriented candidates

Other qualities we look for:

• Analytical and process-oriented, with a love for optimization and structure.
• A self-starter who takes initiative and doesn’t wait for instructions to solve problems.
• Collaborative and communicative, able to work across departments and convey technical details clearly.
• Detail-focused with strong follow-through—you ensure tasks don’t fall through the cracks.
• Curious and resourceful, always exploring better ways to get results.
• Committed to data accuracy, system integrity, and continuous improvement.
• Approaches work with ownership, reliability, and professionalism.

What we offer:

• Best salaries in the industry
• Permanent ability to work from anywhere in the world
• Opportunities for growth and advancement
• A fast-paced and collaborative environment
• Warm and friendly company culture
• Full benefits

Benefits at Persona:

• Health insurance
• Unlimited paid time off (paid sick and vacation leaves)
• Annual bonuses based on performance
• Monthly tech allowance
• Opportunity to be paid in your currency of choice
• Others depending on seniority

This is a full-time and long-term role, dedicated exclusively to serving one of our clients. We are looking for individuals who are ready to fully commit their time and energy to one company and grow and develop along with that company. All roles at Persona are 100% work-from-anywhere (work from home or wherever it suits you best). If this is your first time working for a U.S. company, that’s okay; we provide guidance and assistance getting set up as a remote professional. Once hired, we will carefully match you to a client company of ours that perfectly suits your career background, skills, and goals.

In case you or any exceptional people you know are exploring other roles, our rapidly growing company is also looking for new team members with backgrounds in administration, bookkeeping, accounting, finance, project management, operations, recruiting, human resources, content writing, social media management, research, executive assistance, customer service, customer support, technical support, data management, video editing, sales, account management, marketing, and design.

Visit our website for more information: https://www.personatalent.com/