Security Operation Analyst L3

As a SOC L3 Analyst, you will play a pivotal role in defending the organization's information assets by handling complex security incidents, performing detailed investigations, and mentoring L1 analysts. Provide L3 technical support to internal teams and clients for complex issues, including performance problems, data indexing, and search issues. Participate in root cause analysis and post-incident reviews for major Splunk-related incidents. Provide on-call support for Splunk incidents as needed. Architecture & Best Practices: Design and implement Splunk architectures that are scalable, highly available, and fault tolerant. Recommend and implement Splunk best practices for large-scale, enterprise-level deployments. Collaborate with other teams (network, security, storage, cloud, etc.) for seamless integration and optimal Splunk operations. Documentation & Reporting: Develop and maintain documentation related to Splunk deployment, configuration, and troubleshooting procedures. Generate reports, dashboards, and alerts that provide visibility into system health, security posture, and performance metrics. Prepare detailed technical reports for leadership and stakeholders. Mentorship & Collaboration: Mentor junior-level Splunk engineers, sharing knowledge and helping with professional development. Work closely with cross-functional teams (DevOps, Security, IT) to design and implement solutions using Splunk technology.

We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $328.2M revenue in Q1 FY25, delivering 16% Y-o-Y growth. Our 23,500+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We're also pleased to share that Persistent has been recognized as a Leader in the ISG Provider Lens™ Digital Engineering Services Quadrant Report for the U.S. and Europe 2024. We were also recognized for excellence in governance and executive leadership in Institutional Investor's 2024 Asia Executive Team Survey. Throughout our market-leading growth, we've maintained a strong employee satisfaction score of 8.2/10.