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Customer Success Manager

Location

Pune, Maharashtra

JobType

Full-Time

About the job

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About the role

Position Summary: Perforce Delphix is searching for a Customer Success Manager to join the team. You are customer-focused, who is experienced at managing and exceeding customer expectations. You have strategic conversations focused on KPIs and success criteria to demonstrate Customer's return on investment and secure renewals. You can identify and mitigate risk in complex situations as well as pull teams together to deliver solutions. You have a high standard for excellence and feel a great sense of satisfaction when customers are successful. You can converse effectively with a variety of personas and related goals. You are a trusted advisor.

About the company

Perforce Delphix is searching for a Customer Success Manager to join the team.

Skills

customer-focused
strategic conversations
KPIs
success criteria
renewals
risk mitigation
team collaboration
excellence
variety of personas