About the role
%3Cdiv class=%22page__collapsible oj-collapsible oj-component oj-expanded oj-component-initnode%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Open Sans%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu Sans%26quot;, %26quot;Helvetica Neue%26quot;, Arial, sans-serif;font-size:14px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin-bottom:10px;orphans:2;position:relative;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;%22 data-bind=%22attr: {id: section.id, %27page-section-id%27 : section.name},%0A ojComponent: {component: %27ojCollapsible%27,%0A expand: renderPageBody,%0A expanded: expandedState%0A },%0A css: { %27page__collapsible--edit%27 : %24component.sectionMode() === %27edit%27 %26amp;%26amp; %24component.fileMode() === %27edit%27}%22 id=%2214275%22 page-section-id=%22Job Descriptions%22%3E%3Cdiv class=%22oj-collapsible-wrapper%22 style=%22border-width:0px;margin:0px;max-height:99999px !important;padding:0px;%22%3E%3Cdiv class=%22page__collapsible-content page__collapsible-content--floater oj-collapsible-content oj-component-content%22 style=%22background-color:transparent;box-sizing:border-box;color:rgb(0, 0, 0);display:flex;flex-flow:column wrap;margin:0px;min-height:50px;padding:10px 20px 10px 33px;%22 id=%22oj-collapsible-14275-content%22%3E%3Cdiv class=%22block__wrapper%22 style=%22width:1005px;%22 data-bind=%22foreach: blocks%22%3E%3Cdiv class=%22page__body%22 data-bind=%22component: %24data,attr: {id: params.blockID + %27-wrapper-container%27,data_typeid:params.metadata.type},css: { %27page__body--edit%27 : %24component.sectionMode() === %27edit%27}%22 id=%2216022-wrapper-container%22 data_typeid=%221008%22%3E%3Cdiv class=%22are-block block__container%22 style=%22display:block;%22 data-bind=%22attr: {id: blockID + %27container%27, %27page-block-id%27: metadata.title,data_blockKey : blockID, class: isScreeningPartner ? %27block__header%27 : %27are-block block__container%27}%22 id=%2216022container%22 page-block-id=%22External Description%22 data_blockkey=%2216022%22%3E%3Cdiv class=%22block__content block__content--three-cols block__content--no-indent%22 style=%22box-sizing:border-box;display:flex;flex-wrap:wrap;font-size:0.93rem;margin:0px 0px 10px;padding:0px 0px 10px 20px;%22 data-bind=%22css: %24component.cssBlockColumns%22%3E%3Cdiv class=%22block__cell block__field--wide-rich-text%22 style=%22box-sizing:border-box;flex:0 1 100%;margin:10px 0px 0px;padding:0px 25px 0px 0px;width:985px;%22 data-bind=%22css: %24component.getBlockCellCss(%24data, 0)%22%3E%3Cdiv class=%22block__field--wide-rich-text%22 style=%22flex-basis:100%;%22 data-bind=%22attr: {id: %24data.name + %27-container%27,%0A class:(%0A %24data.displayType === %27InputTextArea%27) ? %27block__field--full-width%27 : %0A (%24data.displayType === %27InputRichText%27 || %24data.name === %27descriptionExt%27 || %24data.name === %27qualificationExt%27 ||%0A %24data.name === %27descriptionInt%27 || %24data.name === %27qualificationInt%27) ? %27block__field--wide-rich-text%27 :%0A %27block__field--edit%27}%22 id=%22descriptionExt-container%22%3E%3Coj-label class=%22block__field-label oj-label oj-component oj-complete%22 style=%22color:rgb(132, 132, 132);display:block;font-size:0.929rem;font-weight:normal;margin-bottom:0.25em;overflow-wrap:break-word;word-break:break-word;%22 data-bind=%22attr: {for: %24data.name + %27-value%27, style : %24data.labelStyle }%22 for=%22descriptionExt-value%22 id=%22ui-id-612%22%3E%3Cdiv class=%22oj-label-group%22 style=%22display:inline-block;vertical-align:bottom;%22%3E%3Clabel class=%22oj-component-initnode%22 data-oj-internal=%22%22 id=%22ui-id-612|label%22 for=%22descriptionExt-value%22%3E%3Cspan style=%22color:rgb(0, 0, 0);font-family:%26quot;helvetica neue%26quot;, arial, verdana, sans-serif;font-size:0.929rem;font-style:normal;font-weight:bold;text-decoration:none;%22 data-bind=%22html: %24component.getLabel(%24data)%22%3EDescription - External%3C/span%3E%3C/label%3E%3C/div%3E%3C/oj-label%3E%3Cdiv class=%22oj-form-control block__field-rtfValue %22 style=%22margin-bottom:5px;padding-bottom:5px;vertical-align:middle;%22 data-bind=%22attr: {id: %24data.name + %27-value%27, formFieldId: %24data.name},%0A html: %24component.getFieldValue(%24data)%22 id=%22descriptionExt-value%22 formfieldid=%22descriptionExt%22%3E%3Cp style=%22margin:0px 0px 12px;%22%3E%3Cspan style=%22font-size:small;%22%3EInbound Sales Representative%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:15.1032px;margin:12pt 0in;%22%3E%3Cspan%3EYour potential has a place here with TTEC’s award-winning employment experience. As an Inbound Sales Representative working Onsite in Goregaon, Mumbai, you’ll be a part of bringing humanity to business. #experienceTTEC%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:13.9314px;margin:0px 0px 12px;%22%3E%3Cspan%3EOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:13.9314px;margin:0px 0px 12px;%22%3E%3Cspan%3E%3Cstrong%3EWhat You’ll be Doing%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan%3EAre you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:13.9314px;margin:0px 0px 0in;%22%3E%3Cspan%3E%3Cstrong%3EDuring a Typical Day, You’ll%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22line-height:13.9314px;margin:0px 0px 12px;text-indent:-0.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan%3E·%3C/span%3E%3Cspan style=%22font:7pt %26quot;Times New Roman%26quot;;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan%3EBring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22line-height:13.9314px;margin:0px 0px 12px;text-indent:-0.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan%3E·%3C/span%3E%3Cspan style=%22font:7pt %26quot;Times New Roman%26quot;;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan%3EEffectively handle calls from existing customers while identifying and handling all sales opportunities start to close%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:13.9314px;margin:0px 0px 0in;%22%3E%3Cspan%3E%3Cstrong%3EWhat You Bring to the Role%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22margin:0px 0px 12px;text-indent:-0.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan%3E·%3C/span%3E%3Cspan style=%22font:7pt %26quot;Times New Roman%26quot;;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3ELess than 1 year of sales experience (closing and negotiation experience)%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin:0px 0px 12px;text-indent:-0.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan%3E·%3C/span%3E%3Cspan style=%22font:7pt %26quot;Times New Roman%26quot;;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan%3E6 months or more of customer services experience%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin:0px 0px 12px;text-indent:-0.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan%3E·%3C/span%3E%3Cspan style=%22font:7pt %26quot;Times New Roman%26quot;;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan%3EHigh school diploma or equivalent%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22margin:0px 0px 12px;text-indent:-0.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan%3E·%3C/span%3E%3Cspan style=%22font:7pt %26quot;Times New Roman%26quot;;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan%3EComputer experience%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:13.9314px;margin:0px 0px 12px;%22%3E%3Cspan%3E%3Cstrong%3EWhat You Can Expect%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22margin:0px 0px 12px;text-indent:-0.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan%3E·%3C/span%3E%3Cspan style=%22font:7pt %26quot;Times New Roman%26quot;;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan%3ESupportive of your career and professional development%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin:0px 0px 12px;text-indent:-0.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan%3E·%3C/span%3E%3Cspan style=%22font:7pt %26quot;Times New Roman%26quot;;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan%3EAn inclusive culture and community minded organization where giving back is encouraged%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin:0px 0px 12px;text-indent:-0.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan%3E·%3C/span%3E%3Cspan style=%22font:7pt %26quot;Times New Roman%26quot;;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan%3EA global team of curious lifelong learners guided by our company values%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22margin:0px 0px 12px;text-indent:-0.25in;%22%3E%3Cspan style=%22font-family:Symbol;%22%3E%3Cspan%3E·%3C/span%3E%3Cspan style=%22font:7pt %26quot;Times New Roman%26quot;;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan%3EAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:13.9314px;margin:0px 0px 12px;%22%3E%3Cspan%3EVisit %3C/span%3E%3Ca style=%22color:rgb(4, 95, 171);line-height:inherit;text-decoration:none;%22 href=%22https://mybenefits.ttec.com/%22%3E%3Cspan style=%22color:windowtext;%22%3E%3Cspan%3Ehttps://mybenefits.ttec.com/%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan%3E for more information.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:13.9314px;margin:0px 0px 12px;%22%3E%3Cspan%3EThe anticipated range is 30,000 – 42,000 per month + Incentives + Night Shift Allowance. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:13.9314px;margin:0px 0px 12px;%22%3E%3Cspan%3E%3Cstrong%3EA Bit More About Your Role%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan%3EWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin:0px 0px 12px;%22%3E%3Cspan%3EYou%27ll report to Operations Manager. You%27ll contribute to the success of the customer experience and the overall success of the team.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin:0px 0px 12px;%22%3E%3Cspan%3E%3Cstrong%3EAbout TTEC%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan%3EOur business is about making customers happy. That%27s all we do. Since 1982, we%27ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world%27s leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin:0px 0px 12px;%22%3E%3Cspan%3ETTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.%3C/span%3E%3C/p%3E%3C/div%3E%3C/div%3E%3C/div%3E%3C/div%3E%3C/div%3E%3C/div%3E%3C/div%3E%3C/div%3E%3C/div%3E%3C/div%3E
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