Mission of the Role
Your mission is to convert your network of Design Studios into active, growing accounts. You will own a portfolio of studio accounts in Bengaluru, build deep relationships with studio principals, designers and procurement teams, and drive revenue across our surfaces (laminates, acrylics, decorative panels) and hardware (handles, drawer systems, fittings, accessories) portfolio, from first sample to repeat orders.
What You will Own
1. Account Ownership & Revenue
~ Own a portfolio of Design Studio accounts in Bengaluru and deliver monthly and quarterly revenue targets for the accounts you manage.
~ Build and maintain a healthy pipeline; provide accurate forecasts of orders and demand across your accounts.
~ Track account performance, order frequency and repeat business, and act early on slowing or at-risk accounts.
2. Studio Acquisition & Growth
~ Convert your existing studio connections into active Gravity accounts and continue adding new studios to the network.
~ Build account-specific growth plans to increase share of wallet and cross-category penetration across both surfaces and hardware.
~ Run regular studio visits, meetings and follow-ups to stay close to upcoming projects and requirements.
3. Relationships & Solutioning
~ Build strong relationships with studio principals, designers and procurement teams, and become their trusted point of contact.
~ Lead product presentations, specification, sampling and trials for new products and collections across both categories.
~ Work with internal category teams on customised products, finishes and solutions for studio projects.
4. Commercial Execution & Collections
~ Handle quotations, pricing discussions, order closure and credit terms within approved commercial guidelines.
~ Ensure timely collections and keep overdue receivables on your accounts under control.
~ Maintain accurate account records, project details and order status in the CRM.
5. Market Intelligence & Cross-Functional Partnership
~ Track competitor offerings, pricing, schemes and studio requirements in Bengaluru and share structured feedback with the City Head and category teams.
~ Partner with category, supply chain and operations teams to ensure product availability, quality and on-time delivery for studio accounts.
~ Resolve order, delivery and service issues quickly to protect the studio relationship.
Key KPIs
~ Monthly and quarterly revenue against target for the assigned studio portfolio.
~ Number of studio connects converted into active, ordering accounts.
~ New studio account acquisition and share-of-wallet growth within existing accounts.
~ Cross-category penetration: number of accounts buying both surfaces and hardware.
~ Order frequency, repeat business and account retention.
~ Pipeline health and forecast accuracy.
~ Receivables, collections and overdue levels on managed accounts.
What We Are Looking For
~ Experience: 5+ years of sales experience in Surfaces (laminates, acrylics, decorative panels), Hardware (handles, drawer systems, fittings, accessories) or allied interior products.
~ Studio network: Existing relationships with 50+ Design Studios, interior designers or architects in Bengaluru, with the ability to convert these connects into active accounts.
~ Channel expertise: Hands-on experience engaging and growing Design Studio and architect accounts, not just dealer or OEM channels.
~ Track record: Demonstrated success acquiring, growing and retaining studio or B2B accounts and achieving revenue targets.
~ Solutioning: Experience in product presentation, specification, sampling and solution selling.
~ Commercial acumen: Good understanding of pricing, margins, credit terms and collections.
~ Core skills: Strong relationship-management, negotiation and communication skills; self-driven and comfortable with field-heavy work; based in or willing to relocate to Bengaluru.
~ Good to have: Experience across both surfaces and hardware categories; familiarity with CRM tools; experience in a high-growth or start-up environment.
