Manager / Business Head – Employee Transport Services (ETS)
Location: Bengaluru | Employment Type: Full-Time | Department: Business Development (ETS)
Reporting To: CXO's Office
Company: Popular Motor Ventures LLP
About the Role
Employee Transport Services (ETS) is a high-potential, strategic business vertical launched to leverage our robust existing mobility assets—including our fleet, driver network, and operational infrastructure—to serve corporate clients.
As the ETS Manager, you will be the founding leader of this vertical. You will own the end-to-end journey of building this business from the ground up, driving everything from B2B client acquisition to long-term operational excellence.
Key Responsibilities
Business Development & Client Management
B2B Acquisition: Identify, pitch to, and onboard enterprise clients for corporate employee transportation needs.
Commercial Design: Develop tailored service proposals, profitable pricing structures, and comprehensive SLA frameworks.
Relationship Management: Serve as the primary partner and key relationship owner for all ETS clients, ensuring high satisfaction and retention.
Account Expansion: Explore upsell opportunities to maximize wallet share within existing corporate accounts.
Operations & Strategy
Cross-Functional Alignment: Collaborate closely with the internal Operations team to ensure on-ground delivery consistently hits committed standards.
Playbook Creation: Establish the foundational operational playbook for ETS, defining routing strategies, driver allocation, escalation matrixes, and client reporting.
P&L Ownership: Track and optimize revenue, margins, and operational KPIs for the vertical, reporting performance directly to leadership.
What We Are Looking For
Must-Have Qualifications:
Experience: 2–8 years of proven experience in B2B business development, ideally within fleet management, logistics, or facility services.
Track Record: Demonstrated ability to independently source, negotiate, and close deals with large corporate accounts.
Financial Acumen: Strong commercial skills with experience building pricing models, P&L structures, and strategic business cases.
Communication: Exceptional negotiation and presentation skills, with the ability to confidently interface with senior stakeholders and corporate decision-makers.
Good-to-Have Qualifications:
Prior experience working with an ETS provider, cab aggregator, or a fleet-based B2B organization.
An active professional network of HR, Admin, and Procurement leaders within the Bengaluru corporate ecosystem.