Overview:
The Patient Service Representative (PSR) supports the mission of People's Community Clinic (PCC) by coordinating the flow of patients through the front office in a manner that reflects superior customer service and ensures timely patient care. PSRs work collaboratively with all internal and external customers in compliance with each of the PCC core values.
Location:919 E 32nd Street, Austin, Texas, 78705 (Center for Women's Health in St. Davis).
Compensation: $17.00 - $19.25 hourly per hour based on experience and qualifications
Hours (Full Time): Monday, Wednesday, and Thursday 11:30 AM - 8:00 PM and Tuesday and Friday 8:00 AM - 4:30 PM
Responsibilities:
Qualifications:
Education:
- High school diploma/GED required
- Some college preferred
Experience:
- Two years of experience working in a physician’s office or healthcare facility
- Experience with medical billing and/or collections preferred
Certificate/License: None
Knowledge, Skills, and Abilities:
- Bilingual in English/Spanish
- Exceptional customer service skills
- Ability to interact successfully with people from a variety of backgrounds and abilities
- Basic computer literacy, including working with databases
- Working knowledge of electronic medical records and practice management systems
- Ability to multi-task in a high change environment
Our Benefits Include:
- 18 PTO days per year & 11 paid holidays
- Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
- Dental & Vision
- Flexible Spending Accounts
- Employer paid Life Insurance
- Employer paid Short-Term and Long-Term Disability
- Annual Training
- 403(b) with 5% employer matching
People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.