Position Overview:
The Benefits & Payroll Manager serves as the primary contact for team member and third-party providers for all payroll/HCM issues and questions. This role requires a highly detail-oriented, customer-focused professional who can effectively engage with team members at all levels and deliver clear, professional communications and presentations. Operates as the PHS expert on functionality of payroll/HCM systems. Preparation and submission of PHS’s payroll is a key responsibility of this role. The position is responsible for PHS’s benefits administration, assisting in annual audits, and distribution of W-2s. This individual will also play a key role in identifying process improvements and contributing to strategic HR initiatives. The role is also responsible for managing the organization’s annual STM (Strategic Talent Management) performance review process.
Primary Responsibilities:
- Process bi-weekly payroll through ADP payroll system in compliance with all legal requirements (DOL, FSLA, FMLA, Federal and State regulations) and PHS policies and process all biweekly payroll changes.
- Support the annual audit requests for the 403(b), pension plan, financial statement, payroll audit, and workers compensation.
- Reconcile and submit payment requests for monthly billing statements from third-party administrators.
- Prepare monthly journal entry for medical insurance expense benefit allocations to departments for the Director of Financial Planning & Analysis.
- Manage Open Enrollment activities, such as updating benefit information in ADP, the benefit guide and presentation, and providing enrollment information to Exude and FlexFacts;Effectively present benefit information during Open Enrollment and respond to team member inquiries in a clear, engaging manner.
- Generate biweekly payroll reports, quarterly and annual tax reporting, and provide all required reporting for unemployment insurance and workers’ compensation.
- Continuously evaluate payroll and benefits processes to identify efficiencies, improve accuracy, and enhance the team member experience.
- Manage year end activities, such as distribution of annual W-2 forms, ACA statements, and PTO/EMA rollover.
- Oversee data management and update information as needed in ADP and other systems. Ensure a high level of accuracy and attention to detail in all data management activities.
- Manage Workers’ Compensation claims, including coordination with carriers, tracking cases, and ensuring timely reporting and resolution.
- Maintain and manage the HR compliance calendar; Prepare, manage, and complete annual HR compliance reports in accordance with federal, state, and organizational requirements.
- Manage and administer the annual STM (Strategic Talent Management) performance review process on a fiscal year basis, including coordination, communication, system updates, and support for managers and team members.
- Collaborate closely with the HR team on cross-functional initiatives including Wellness and Learning and Development activities.
- Other HR projects as needed.
Qualifications/Specifications:
- Minimum degree required: Bachelor’s Degree in Accounting, Finance, Human Resources, or Business Administration preferred
- Years of experience: 2-3 years
- Licenses/Certifications: SHRM certification preferred
- Knowledges, Skills, Abilities required for success:
- Knowledge and experience with ADP payroll and benefits administration strongly preferred
- Exceptional attention to detail with a strong focus on accuracy and quality of work
- Strong customer service orientation with the ability to effectively engage and support team members proactively
- Excellent verbal and written communication skills, including the ability to present information clearly and professionally
- Demonstrated experience working independently and collaboratively within an HR team and across departments
- Strong Microsoft Office Suite skills
- Ability to maintain and handle confidentiality
- Ability to think strategically and proactively identify opportunities for process improvement
Physical Demands: This is largely a sedentary role that requires looking at a computer screen for extended periods of time; however, some physical demands are required.
Standard Hours (including travel, evening, and weekend hours): PHS’s standard office hours are 9 AM to 5 PM at team member’s designated workspace. Some teams and positions work alternate hours because of the nature of their role at PHS. Your Business Unit’s Working Norms document will identify alternative hours, if applicable.
Flower Show Requirements: Hours preparing for the show and the duration of the show may not follow your regular work schedule. Your Flower Show schedule will depend upon your regular position or your temporary position supporting the Flower Show. You may be required to stand for long periods of time, do extensive walking, and lift up to 25 pounds.
EEO NOTICE:
At PHS, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.