Product Manager

Pendo Listen captures qualitative data, extracts customer insights using AI and layers them with the context of analytics data, giving product teams an understanding of what their users do and why they do it. We're looking for a data-driven product manager who uses AI in their decision-making and the products they build. If that sounds like you, come join our collaborative team in Sheffield that values learning, experimentation, and autonomy. This role offers opportunities for growth into senior product leadership and deeper specialization in AI. This is a rare opportunity to shape the future of Pendo's AI-powered feedback tools used by hundreds of product teams globally. As a key member of our growing Sheffield based product team, you'll lead initiatives that help customers unlock insights from user feedback at scale. You'll own key areas of the Pendo Listen roadmap, leading discovery and delivery of new features, and collaborating with cross-functional teams to bring AI-powered capabilities to market. Become a subject matter expert and advocate for Pendo Listen and support the development of the vision, strategy, and roadmap. Develop an understanding of the competition and ways to differentiate Pendo Listen Own key areas of the roadmap for Pendo Listen, collaborating closely with product leadership whilst independently leading your product discovery, defining success metrics, and shipping impactful features. Conduct product discovery activities such as user interviews and leverage qualitative & quantitative data to identify and solve for customer challenges. Collaborate with engineers, UX designers and go to market teams to deliver new features from ideation through execution and launch. Assesses business and customer requirements, matches these requirements to objectives and guides teams through execution and delivery The team is located in Sheffield, UK, work model will be 3 days a week in the office.

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.