Strategic Business Development Representative

Pelago is the world’s leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use. From unhealthy habits to active substance use disorders, Pelago delivers a personalized solution based on individual health, habits, genetics, and goals, providing care for members wherever they might be on the substance use spectrum.

Pelago's suite of virtual services ranges from education, to cognitive behavioral therapy (CBT) to comprehensive medication-assisted treatment (MAT). Pelago enables employers and health plans to deliver accessible, affordable, and effective treatment for substance misuse.

Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better. We have recently closed our Series C and raised over $151m from leading global investors. If you are passionate about making an impact on the health of others, join us and make it happen!

About The Role

As a Strategic Business Development Representative, you are a critical driver of new opportunity development at Pelago, a mission-driven organization tackling the addiction crisis head-on. As the leader in substance use management, Pelago is paving the way in delivering gold standard SUD treatment nationwide. You'll play a pivotal role in introducing our groundbreaking digital clinic to the largest employers in the US. By doing this, you're helping ensure employees everywhere can access top-notch treatment for substance use disorders.

If you're a skilled BDR who refuses to lose, is great at making strong connections and truly wants to make a big difference, come help us change the game in digital healthcare and improve countless lives.

This is a hybrid role, requiring in-office presence on Tuesdays and Thursdays each week for team collaboration and in-office lunches at our NYC HQ.

In This Role You Will

Strategic Opportunity Generation and Qualification

• Identifies, engages, and qualifies potential customers to build a strong sales pipeline. Uses data-driven insights to prioritize high-value opportunities.
• Builds and nurtures relationships with key stakeholders, partners, and prospects to expand market reach and drive long-term business growth.
• Assess and prioritize inbound Marketing Qualified Leads (MQLs), converting them into well-qualified opportunities for RVPs.
• Collaborates with marketing teams to refine messaging, target audiences effectively, and drive seamless lead handoff to sales.
• Leverage creativity and data to execute engagement strategies, such as gifting, event follow-ups, and tailored campaigns.
  
  

Leadership and Accountability

• Collaborate with cross-functional teams to align engagement efforts with broader business goals.
• Embrace and embody a leadership mindset, demonstrating independence in driving account strategies and solving challenges.
• Contribute to a high-performing, collaborative team culture that values innovation, accountability, and shared success.
• Consistently exceed qualified EL quotas by combining strategic planning, creativity, and persistence.
• Maintain an accurate and well-documented pipeline in CRM tools, providing clear visibility into progress and opportunities.
  
  

The Background We Are Looking For

• 3+ Years of relevant experience in business development and/or sales
• Expertise with sales technologies and CRM tools (e.g., Salesforce, Salesloft/Outreach, Sales Navigator)
• Excellent written and verbal communication skills.
• Strong organizational skills to manage pipelines and outreach effectively.
• Ability to understand and connect with the needs of prospects and clients.
• Results-oriented with a focus on using data to refine strategies and achieve goals.
• Takes initiative and thrives in a fast-paced, startup environment.
• Resilient in the face of rejection and consistently maintains a positive attitude.
• Proven ability to build and maintain relationships with key decision-makers.
• Experience in digital health industry, or selling into HR Benefits Organizations
  
  

The provided range reflects our US target salary range for this full-time position, which is part of our broader total compensation package, including stock options, comprehensive benefits, and incentive pay applicable to eligible roles. Individual pay within the range will vary based on a variety of factors like role-related experience and education, internal pay equity, and other relevant business factors. At Pelago, we are committed to an equitable and fair pay philosophy and review total compensation for our employees at least twice a year.

Base Pay Range

$60,000 - $70,000 USD

The following pay range reflects the OTE for this role. In addition to the base salary, this position is also eligible for variable compensation tied to individual and company performance. The combined total compensation package will depend on performance outcomes.

OTE Pay Range

$100,000 - $110,000 USD

Pelago is the world's leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use. From unhealthy habits to active substance use disorders, Pelago delivers a personalized solution based on individual health, habits, genetics, and goals, providing care for members wherever they might be on the substance use spectrum. Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better. We have recently closed our Series C and raised over $151m from leading global investors.