About PDAX
At PDAX, we believe that the future of money is digital, and our mission is to empower all Filipinos to grow their wealth through blockchain technology.
As one of the first crypto firms in the Philippine market, we feel a sense of duty to our users and to the ecosystem to set the standard for safety, ease of access, and reliability. We expect our team to share in this responsibility and cherish our vision of a more open and equitable financial system.
We are looking for new team members that are passionate about cryptocurrency, want to work in a disruptive, fast-growing industry, and thrive in a start-up environment.
If this sounds like you, then we’d love to talk!
About The Role
As a Risk Management Operations Associate (RMOA), he/she will gain broad experience through rotations across various operational and risk management functions. During your Risk Management assignment, he/she will play a key role in protecting our organization's assets, reputation, and compliance. He/she will be responsible for overseeing and contributing to areas like risk management, vendor relationships, business continuity planning, and data privacy. This role involves collaborating with teams across the organization to identify, assess, mitigate, and monitor risks.
General Responsibilities
Risk Management
- Identifying and assessing potential risks to the organization's operations, assets, and reputation.
- Developing and implementing risk mitigation strategies and action plans.
- Continuously monitoring and updating risk profiles in response to changing business environments.
- Preparing reports and presentations on risk analysis and mitigation efforts for senior management and stakeholders.
Fraud Management
- Identify, investigate, and manage internal and external fraud cases.
- Become an expert in transaction monitoring solutions deployed in the company.
- Analyzing events, transaction data, and audit trails to determine root causes and vulnerabilities.
- Maintaining a robust fraud response plan including urgent actions immediately post-event.
- Helping in the development and adoption of anti-fraud rules and systems.
- Keeping updated on global fraud trends and fraud risk mitigation approaches.
- As part of ERM, maintain an accurate list of fraud risks based on internal reviews of processes.
- Documenting fraud patterns, and industry best practices, and writing operational incident reports.
- Communicating across internal and external stakeholders in order to coordinate a proper fraud investigation and response.
- Helping conduct external and internal fraud awareness campaigns/training in the company.
Vendor Management
- Managing vendor relationships and contracts to ensure alignment with organizational objectives.
- Evaluating vendor performance, adherence to service level agreements (SLAs), and compliance with contractual terms.
- Developing and maintaining a vendor risk assessment framework.
- Collaborating with vendors to improve performance, quality, and cost-effectiveness.
Business Continuity
- Creating and maintaining a robust business continuity and disaster recovery plan.
- Conducting regular tests and simulations to ensure readiness for various disaster scenarios.
- Collaborating with internal departments to develop and document business continuity procedures.
- Providing training and guidance to employees on business continuity best practices.
Data Privacy Protection
- Ensure compliance with data protection laws and regulations, such as GDPR or CCPA.
- Developing and implementing data privacy policies, procedures, and training programs.
- Monitoring and investigating data privacy incidents and breaches.
In addition to the above, RMOA is expected to complete all other tasks that may be asked by Management.
Qualifications
- Open to fresh graduates.
- Preferably with experience in operations, compliance, or risk management.
- Proficiency with data aggregation and analysis using various tools.
- Attention to detail, accuracy, organization and time management skills.
- Effective communicator (oral and written), influencing skills.
- Excellent organizational skills and attention to detail.
- Big-picture thinking, problem-solving, creativity, learning agility.
- Demonstrates accountability, a passion to perform, and determination in achieving the team’s goals.
- Comfort working in a high-growth, constantly changing environment.
Nice-to-Haves
- Willingness to work in a startup environment – we need someone with an appetite for building.
- Experience in digital asset or financial services industries particularly in payments, remittance, e-banking, and cash management.
- Enthusiasm for trading stocks, forex, cryptocurrencies, or NFTs.
- Desire to improve the financial landscape in the PH.
- Entrepreneurial spirit – you’re not here to just execute. Inspire us and make this company yours!
Our Culture
Communication
- We prioritize clear and transparent communication, ensuring that there is clarity among everyone we work with.
- We aim to have a collaborative environment, where innovative ideas in investment strategies are shared openly and constructively, driving the industry forward.
Customer-focus
- We think about how our decisions impact our customers and ensure we provide the best experience that we can.
- We believe in building lasting relationships with our clients, constantly learning from and listening to them, and always striving to look out for what’s best for both sides.
Commitment
- We always aim to do the right thing and to do the right thing, excellently. We take accountability seriously and uphold ourselves to high standards, ensuring that we execute with attention to detail.
- We are dedicated to the long-term success of our clients in the dynamic world of financial technology, maintaining integrity and professionalism in every aspect of our work.
