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Senior Technical Customer Support Engineer

Salary

₹14.0 - 18.0 LPA

Min Experience

5 years

Location

Bengaluru, remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As the Senior Technical Customer Support Engineer, you will be responsible for providing exceptional technical support to our customers. You will work closely with our engineering teams to understand and resolve complex technical issues, while also serving as a liaison between customers and internal stakeholders. Your strong analytical and problem-solving skills will be essential in diagnosing and troubleshooting a wide range of technical problems. Additionally, you will play a key role in improving our support processes and documentation to enhance the overall customer experience.

About the company

At PayPal, we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure payments and financial services. We're a purpose-driven company, and our employees and the work we do are driven by our core values of Inclusion, Innovation, Collaboration, and Wellness. Joining PayPal means becoming part of a company that is transforming the global economy to improve financial health for people and businesses of all sizes.

Skills

sql
java
c++