Data Analyst - Risk & Strategy

This role will focus on maintaining, optimizing and setting the strategic direction for PayPal's customer-facing protection programs within the realm of customer dispute management. You will use data driven insights combined with business knowledge to help drive loss savings, optimization, and customer experience improvement ideas to shape the future of these programs. You will need to have the correct right to work in Ireland, and no relocation support will be provided for this role. You will extract relevant program data using SQL/BQ for further analysis You will analyse data and, combined with business knowledge, create insights to help drive loss savings, optimisation, and customer experience improvement ideas. You will maintain and manage PayPal's Seller protection programs, delivering value to PayPal's sellers while optimising the margin through loss and OpEx reduction. You will manage new strategies and solutions that you have identified end-to-end to deliver the ideal resolution experience to our customers in the most cost-effective, sustainable model. You will work closely with key stakeholders across Business Units for specific solutions as well as operational and product teams for implementation and execution of RnP programs and initiatives.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.