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Payment Associates

Location

Mumbai Metropolitan Region

JobType

full-time

About the job

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About the role

Harris Global Business Services (GBS)

Website: harrisgbs.com
Job details:
Primary Functions

  • Payment Processing & Posting
  • Post payments from insurance companies, government programs (Medicare/Medicaid), and

patients into the RCM system.

  • Process Electronic Remittance Advices (ERA) and Manual Explanation of Benefits (EOB).
  • Apply necessary adjustments, refunds, and write-offs per payer guidelines.
  • Balance and reconcile daily deposits with posted payments.
  • Denial Management & Reconciliation
  • Identify and post insurance denials while ensuring timely follow-up for resolution.
  • Work with the billing and accounts receivable teams to correct claim errors and resubmit

claims.

  • Track underpayments and escalate discrepancies to the RCM Manager.
  • Reporting & Documentation
  • Maintain accurate payment records and reconciliation reports.
  • Generate daily, weekly, and monthly reports on payment trends, denials, and discrepancies.
  • Ensure compliance with company policies and industry regulations (HIPAA, Medicare

guidelines).

  • Communication & Collaboration
  • Coordinate with the billing team, accounts receivable, and insurance companies to resolve

Payment discrepancies.

  • Respond to inquiries from internal teams regarding posted payments.
  • Escalate unresolved payment issues to the appropriate leadership.
Click on Apply to know more.

Skills

accounts receivable
compliance